CliPlace Reviews, Info & Comments

CliPlace

Customer Self-Service Portal for HubSpot

The customer self-service portal for HubSpot allows customers to manage tickets themselves, view change history, and add notes to tickets. Our customer portal is a convenient tool that improves the quality of support.

CliPlace Reviews and details

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2022-09-13

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Reviews

Issa

CCO at MagneticOne | over 2 years ago

CliPlace helps me improve customer support
We set a goal to increase the level of customer support. After customer surveys, we realized that they need to be aware of their own tickets. This feature is absent in HubSpot. We found an alternative - CliPlace ticket portal. This contributes greatly to our goal.

👍 Pros: Сustomer ticket management|Access settings|Quick update|Ticket reply and commenting|Upload attachments|Branding portal

👎 Cons: Few access configurations|Without deals control|Slow support|Unfinished knowledge base

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This is an informative page about CliPlace. You can review and discuss the product here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.