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  1. Reviews
  2. Comments
  3. Is it good?

CliPlace

Customer Self-Service Portal for HubSpot.

5.0
(1 review)
Pricing:
  • Freemium
  • Free Trial
Platforms:
  • Web
CliPlace

CliPlace Reviews and Details

This page is designed to help you find out whether CliPlace is good and if it is the right choice for you.

Screenshots and images

  • CliPlace Landing page
    Landing page //
    2022-09-13

Features & Specs

  1. Notifications

    Notification of ticket status changes or added comments from the support team

  2. Customer portal

    Personal account of the client with the maximum information on his tickets, contracts, knowledge base

  3. ะกreation and management of tickets

    Ability for the client to manage his tickets and add notes

  4. Knowledge Base in Context

    Educate your customers with right content in right time

  5. Access management

    Grant access to all your contacts or select chosen

  6. Communication history

    Customer personal portal with communication history

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Reviews

  1. User avatar
    Issa
    ยท CCO at MagneticOne ยท
     
    CliPlace helps me improve customer support

    We set a goal to increase the level of customer support. After customer surveys, we realized that they need to be aware of their own tickets. This feature is absent in HubSpot. We found an alternative - CliPlace ticket portal. This contributes greatly to our goal.

    ๐Ÿ‘ Pros:    ะกustomer ticket management|Access settings|Quick update|Ticket reply and commenting|Upload attachments|Branding portal
    ๐Ÿ‘Ž Cons:    Few access configurations|Without deals control|Slow support|Unfinished knowledge base

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Is CliPlace good? This is an informative page that will help you find out. Moreover, you can review and discuss CliPlace here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.