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HelpJuice VS Hotline

Compare HelpJuice VS Hotline and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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HelpJuice logo HelpJuice

Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Hotline logo Hotline

In-app chat,real-time engagement & self-service for your app
  • HelpJuice Landing page
    Landing page //
    2022-01-07
  • Hotline Landing page
    Landing page //
    2019-01-12

HelpJuice videos

+ Add

Helpjuice.com - Knowledge Base Software :: Demo

More videos:

  • Review - 1min Intro Into Helpjuice - Knowledge Base Software
  • Review - Helpjuice Webinar: Knowledge Centered Support, With Vidyard

Hotline videos

+ Add

Hotline Miami 2 Review

More videos:

  • Review - Hotline Miami 2: Wrong Number - Review
  • Review - Review: Hotline Miami 2: Wrong Number

Category Popularity

0-100% (relative to HelpJuice and Hotline)

HelpJuice

Hotline

Customer Support
68 68%
Customer Support
32% 32
CRM
0 0%
CRM
100% 100
Help Desk
75 75%
Help Desk
25% 25
Knowledge Management
100 100%
Knowledge Management
0% 0

User comments

Share your experience with using HelpJuice and Hotline. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpJuice and Hotline

HelpJuice Reviews

Best 25 Software Documentation Tools 2023
Helpjuice is a cloud-based knowledge base software that allows teams to create, manage, and share documentation and knowledge base articles for internal or external use.
Source: www.uphint.com
12 Most Useful Knowledge Management Tools for Your Business
When it comes to pricing, Helpjuice is one of the most expensive options on our list. They offer a free 14-day trial of the software. If you end up liking it, you’ll have to pay between $120 for a maximum of four users and $499 for unlimited users.
Source: www.archbee.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
One of the best things about Helpjuice is that you can keep a document in multiple folders simultaneously. For example, you can place a document on social media marketing in your marketing and PR folders!
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
A fantastic Slite alternative, Helpjuice lets you create public, private, or internal wikis quickly. The editor is one of the best we have seen on any Slite alternative, with loads of formatting options.
Source: remoteverse.com

Hotline Reviews

We have no reviews of Hotline yet.
Be the first one to post

Social recommendations and mentions

Based on our record, HelpJuice seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpJuice mentions (1)

  • Game-changing customer service tools
    HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago

Hotline mentions (0)

We have not tracked any mentions of Hotline yet. Tracking of Hotline recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpJuice and Hotline, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Outbound Apps by Intercom - Embed apps right inside your messages

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Intercom App Store - Integrate with Intercom and grow your business

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