Software Alternatives & Reviews

Clerk Chat VS Intercom

Compare Clerk Chat VS Intercom and see what are their differences

Clerk Chat logo Clerk Chat

SMS for Slack

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Clerk Chat Landing page
    Landing page //
    2023-09-21

Customers, contractors, and partners never have to install an app to message your team. It’s perfect for keeping track of customer support, operations, and sales messages. Confirm appointments, ask for reviews, offer promotions, the possibilities are endless.

  • Intercom Landing page
    Landing page //
    2023-07-05

Clerk Chat videos

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Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Clerk Chat and Intercom)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
Communication
100 100%
0% 0
CRM
1 1%
99% 99

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Clerk Chat and Intercom

Clerk Chat Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Clerk Chat should be more popular than Intercom. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Clerk Chat mentions (18)

  • Cophone – Your Virtual Smartphone
    This is a very painful problem to have. Receiving 2FA SMS programmatically is surprisingly difficult because of all the safeguards against scammers, even if your usage is legitimate. As you say, normal providers like Twilio are blacklisted so they are unreliable at best. https://clerk.chat offers the ability to receive SMS on genuine non-VOIP numbers. They are ridiculously bad at pretty much everything – terrible... - Source: Hacker News / 9 months ago
  • Leaving RingCentral - Opinions On Competitors?
    Are you currently running on Slack for internal communication? If so, consider Clerk - although you can also use Clerk without Slack, too. Your choice. Maybe their price points match your needs - you can make calls and send/receive sms and you have the option to keep your number or get a new one. May be worth looking into. https://clerk.chat/. Source: about 1 year ago
  • What VOIP client let’s you do a 3 way text?
    When you say group text, do you mean like a cohort of people? Or sending out the same text to a large group of people? If I’m understanding you correctly, you could consider something like https://clerk.chat - they let you keep your number or choose a new one. Up to you. Source: about 1 year ago
  • Alternative to Ringcentral
    Great question. Check out clerk.chat - you can bring your own number or get a new one. Super simple setup. Tiered pricing options. Great customer support. Also happens to integrate with Slack and Teams - if you want that option. Hope this was helpful! Source: about 1 year ago
  • Send/receive texts remotely
    Have you looked into something like clerk.chat? You can send & receive SMS with your current number or you can get a new one. If you happen to run on Slack or Teams, it easily integrates if you want to go that route. Are you currently using a solution or trying to find one that works with your needs, such as travel, etc.? Source: about 1 year ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Clerk Chat and Intercom, you can also consider the following products

Slack Message Buttons - Making messages more interactive with buttons

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Engage.so - All-in-one Customer Engagement and Automation Tool for SaaS

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Marker.io for Slack - Turn screenshots into Slack messages ✌️

Drift - A messaging app that helps you grow your business.