Birdeye VS Rows

Compare Birdeye VS Rows and see what are their differences

Rating: 0 reviews
Pricing: Open source Paid Free trial $299 / Monthly

Rating: 0 reviews

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Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Rows should be more popular than Birdeye. It has been mentioned 24 times since March 2021.

social mentions: 6 vs 24
Reputation Management popularity: 100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

	Birdeye	Rows
Website	birdeye.com	rows.com
Pricing	Open source Paid Free trial $299 / Monthly Official pricing	Official pricing
Platforms	Browser iOS Windows Android +1	—
Company	2,000 - 4,999 employees · 2012	Startup from Germany · 10 - 19 employees · 2016
Listed in	Reputation Management Online Reviews Customer Experience Management Marketing Platform Live Chat Surveys Customer Experience Payments Appointments and Scheduling +6	Spreadsheets Spreadsheets As A Backend No Code Productivity Web App Project Management +3

About Birdeye and Rows

In their own words, as submitted to SaaSHub.

Birdeye

Rows

Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs...

Features and specs

What each product offers, as listed by its team.

Birdeye 9 features

Rows 5 features

Online Payments
Text Messaging
Review Management
Surveys
Reporting
Google Seller Ratings
Listings Management
Appointments
Social
yes

User-Friendly Interface
Rows provides an intuitive and easy-to-use spreadsheet interface that is accessible for users of all skill levels, from beginners to advanced.
Integration Capabilities
Supports a variety of integrations with other software services and APIs, allowing for seamless data import and export.
Real-Time Collaboration
Allows multiple users to work on the same spreadsheet simultaneously, enhancing team productivity and ensuring everyone has the latest information.
Customization and Automation
Offers powerful automation features and the ability to write custom scripts, which can save time and reduce manual errors.
Template Library
Provides a rich library of pre-designed templates that can help users quickly get started on common business tasks.

Possible disadvantages

Learning Curve
While user-friendly, more advanced features and scripting capabilities may require a significant learning curve for new users.
Limited Offline Functionality
Primarily a cloud-based tool, which means it relies heavily on internet connection and offers limited offline functionality.
Pricing
The cost of premium features or larger scale deployments can be high, which may not be affordable for small businesses or individual users.
Dependency on Integrations
Heavily reliant on third-party integrations, which means any issues or changes in connected services can impact Rows' functionality.
Security Concerns
As with any cloud-based service, there may be concerns about data security and privacy, especially for sensitive or confidential information.

Analysis

An editorial look at what each product does well and who it suits.

Birdeye

Rows

Overall verdict

Overall, Birdeye is considered a strong option for businesses seeking to improve their customer feedback management and online reputation. It is praised for its user-friendly interface, robust features, and excellent customer support. However, like any service, the value it provides can vary depending on specific business needs and objectives.

Why this product is good

Birdeye is a digital platform that provides businesses with tools for managing their online reputation, customer reviews, and customer experience. It is highly regarded for its comprehensive suite of features that allow businesses to collect reviews, monitor their online presence, engage with customers, and gain valuable insights through analytics. Its ease of use and integration with multiple platforms make it a popular choice among businesses looking to enhance their customer engagement and feedback strategies.

Recommended for

Birdeye is recommended for small to medium-sized businesses and enterprises that prioritize customer feedback and online reputation management. It is particularly beneficial for businesses in competitive industries, such as hospitality, healthcare, retail, and services, where customer reviews and engagement are critical to success.

Overall verdict

Yes, Rows is considered a good tool, especially for those who need a blend of traditional spreadsheet capabilities enhanced with modern, cloud-based functionalities. Its powerful integration options and user-friendly interface make it a compelling choice for data-driven organizations.

Why this product is good

Rows (rows.com) is a spreadsheet tool that stands out due to its modern approach to data management and collaboration. It combines the familiarity of spreadsheet functionalities with powerful integrations and automation features. Users appreciate its ability to pull in data from various API services without requiring advanced technical skills, making it easier for teams to manage and analyze data collaboratively. The interface is intuitive and designed for seamless teamwork, enabling real-time updates and sharing capabilities.

Recommended for

Data analysts seeking a more intuitive way to integrate and analyze data.
Small businesses looking to streamline reporting and data-driven decision-making processes.
Teams that require collaborative and real-time updates on shared projects.
Individuals who are familiar with spreadsheet interfaces but lack advanced programming skills and need easy API integrations.

Videos

Walkthroughs and reviews on video.

Birdeye 3 videos + Add

Rows 3 videos + Add

What is Birdeye?

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Birdeye

Rows

100% 100%

Reputation Management

0% 0%

Spreadsheets

100% 100%

Online Reviews

0% 0%

Productivity

100% 100%

User comments

Share your experience with using Birdeye and Rows. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Birdeye no reviews yet

Rows no reviews yet

Tekpon Announces the Top Social Media Management Tools for Businesses
press.tekpon.com · Mar 2024

Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and...
9 Best ManyChat Alternatives & Competitors in 2024
www.tidio.com · Jan 2024

Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and...
The 10 Best Tawk.to Alternatives and Competitors [2022]
www.tidio.com · Jul 2022

Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this...

The best no-code tools for sales teams
www.nocode.tech · Jul 2023

You can bring your data to life. With Rows, you can jazz up your spreadsheets with slick charts, images, audio and even interactive features such as buttons and checkboxes. What’s more, you can share your spreadsheets...

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Birdeye 6 mentions

Rows 24 mentions

I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they... Source: over 3 years ago
Fake contractor reviews
They could be using something like this though: https://birdeye.com. Source: over 3 years ago
Need a good CRM, help!
I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you... Source: almost 4 years ago

I published a 15-year list of product management articles that covers much of my career to date. Saved first in bookmarks, then in Wordpress, then in Airtable, now in Baserow.
Alternatives were Rows and Airtable. Rows tends to be better at calculation, while Airtable tends to be better at storing and sorting data as a database. I was not aware of the open-source alternative called Baserow at the time. I did... Source: almost 3 years ago
Ask HN: What are Airtable alternatives with higher rate limits?
[Baserow], [APITable], [Grist], and [Rowy] are all open source Airtable alternatives which offer hosted SaaS versions that include API access, though it's a bit difficult to compare the API rate limits across all these products.... - Source: Hacker News / over 3 years ago
What do you use for reporting?
I have found rows.com recently, and im looking for a software to semi-automate my ppc reports (mostly facebook ads, but rarely google as well). Source: over 3 years ago

Alternatives to Birdeye and Rows

When comparing Birdeye and Rows, you can also consider the following products.

Podium
Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Compare Podium to Birdeye or Rows:

Podium vs Birdeye Podium vs Rows
Airtable
Airtable works like a spreadsheet but gives you the power of a database to organize anything. Sign up for free.

Compare Airtable to Birdeye or Rows:

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Reputation.com
Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Compare Reputation.com to Birdeye or Rows:

Reputation.com vs Birdeye Reputation.com vs Rows
NocoDB
The Open Source Airtable alternative

Compare NocoDB to Birdeye or Rows:

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ReviewTrackers
Software that generates new customer reviews, engages your customers and lets you listen and...

Compare ReviewTrackers to Birdeye or Rows:

ReviewTrackers vs Birdeye ReviewTrackers vs Rows
Grist
Grist makes it easy to transform spreadsheets into a custom database where data is truly actionable.

Compare Grist to Birdeye or Rows:

Grist vs Birdeye Grist vs Rows