Software Alternatives & Startups

Basecamp VS Keeping

Compare Basecamp VS Keeping and see what are their differences

Basecamp

A simple and elegant project management system.

Basecamp Landing page
Rating
4.0 · 1 review
Pricing
Paid Free trial $99 / Monthly (flat price)
Keeping

Turns Google Workspace Into Your Team’s Help Desk

Keeping Keeping Thumbnail
Rating
0 reviews
Pricing
Paid Free trial

Which is more popular?

Based on our record, Basecamp seems to be more popular. It has been mentioned 40 times since March 2021.

social mentions
40 vs 0
Project Management popularity
100% vs 0%
alternatives listed
240+ vs 87

Base details

Website, pricing, platforms and company facts side by side.

Basecamp
Keeping
Website basecamp.com keeping.com
Pricing
Paid Free trial $99 / Monthly (flat price) Official pricing
Paid Free trial Official pricing
Company Startup from the United States Startup from the United States · 1 - 9 employees · 2020
Listed in

About Basecamp and Keeping

In their own words, as submitted to SaaSHub.

Basecamp
Keeping

No description of Basecamp yet.

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

Features and specs

What each product offers, as listed by its team.

Basecamp 6 features
Keeping 6 features
  • User-Friendly Interface
    Basecamp features an intuitive, easy-to-navigate interface that simplifies project management for all team members, even those with minimal technical expertise.
  • Centralized Communication
    The platform consolidates various forms of communication (messages, discussions, and check-ins) in one place, ensuring that all team members stay on the same page.
  • Task Management
    Basecamp provides robust task management features, including to-do lists, deadlines, and automatic check-ins to help teams track progress and ensure timely completion of work.
  • Document and File Storage
    Offers integrated document and file storage, making it easy to share, organize, and access important project files without needing additional tools.
  • Cross-Platform Availability
    With apps for desktop, iOS, and Android, Basecamp can be accessed from various devices, allowing team members to stay connected and productive regardless of their location.
  • Flat Pricing
    Offers a simple, flat-rate pricing model which can be more cost-effective for larger teams, as there are no per-user fees.

Possible disadvantages

  • Limited Customization
    Basecamp's design and features are relatively rigid, which can be limiting for teams that require more customization options for different projects.
  • Lack of Advanced Features
    While it covers basic project management needs well, Basecamp lacks some advanced features such as Gantt charts, advanced reporting, and time tracking which are available in other project management tools.
  • No Hierarchical Task Structuring
    Does not support sub-tasks within tasks, which can be a limitation for complex projects that need detailed task breakdowns.
  • Limited Integration Options
    Compared to other tools, Basecamp has fewer integrations with third-party apps and services, which can be a drawback for teams relying on a diverse tech stack.
  • Notification Overload
    Users may experience too many notifications, especially in larger teams or projects, which can lead to important updates being missed or ignored.
  • Flat Pricing
    While flat pricing can be a pro for large teams, it can be less cost-effective for smaller teams or individual users, as they might end up paying for capacity they don't use.
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice

Videos

Walkthroughs and reviews on video.

Basecamp 5 videos + Add
Keeping 2 videos + Add

Basecamp 3 - Intro & Overview

More videos

  • Review - Basecamp Project Management Review
  • Review - Campfire Pro Review | Apps for Writers
  • Review - 5 Reasons Why I Love Basecamp
  • Review - Asana vs. Basecamp

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • Review - I hate it, I'm keeping it. SMSL PL200T CD transport review.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Basecamp
Keeping
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

Questions & Answers

As answered by people managing Basecamp and Keeping.

How would you describe the primary audience of your product?

Keeping's answer:

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer:

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer:

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using Basecamp and Keeping. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Basecamp 4.0 · 1 review
Keeping no reviews yet

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Basecamp 40 mentions
Keeping 0 mentions
  • An LLM described a website in detail. The website doesn't exist.
    One implementation note that cost me a wrong result: URL predicates need tighter clause boundaries than entity mentions do. Split on sentence punctuation only, and "并没有推出中文官网,其主要官网是 https://basecamp.com" flags that URL as negated — but... - Source: dev.to / about 1 month ago
  • 13 Non-Obvious Ways to Come Up With Product and Feature Ideas
    Products like Fullstory (analytics), Intercom (live chat), Basecamp (project management), and Shopify (eCommerce) were created based on internal tools. - Source: dev.to / 5 months ago
  • Don't Forget These Tags to Make HTML Work Like You Expect
    37 Signals [0] famously uses their own Stimulus [1] framework on most of their products. Their CEO is a proponent of the whole no-build approach because of the additional complexity it adds, and because it makes it difficult for people... - Source: Hacker News / 11 months ago

View more

Tracking Keeping since Mar 2021.

Alternatives to Basecamp and Keeping

When comparing Basecamp and Keeping, you can also consider the following products.

  • Asana

    Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

    Compare Asana to Basecamp or Keeping:

  • HelpScout

    Help Scout is a simple, straightforward way to provide excellent support

    Compare HelpScout to Basecamp or Keeping:

  • Wrike

    Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

    Compare Wrike to Basecamp or Keeping:

  • Hiver

    The modern AI customer service platform

    Compare Hiver to Basecamp or Keeping:

  • Trello

    Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

    Compare Trello to Basecamp or Keeping:

  • Freshdesk

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Compare Freshdesk to Basecamp or Keeping: