BMC FootPrints Alternatives & Competitors

Help desk software features that work for IT.

Key Spiceworks Help Desk features:

Free of Cost Cloud-Based User-Friendly Interface Community Support

Freshservice: the one-stop cloud solution for all your IT management needs.

Key Freshservice features:

User-friendly Interface Robust Automation Customizable Strong Integrations

Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)...

Key EcholoN features:

CMDB Offline App Workflow Engine

Try for free freemium €5000.0 / One-off (5 User)

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Key ServiceNow features:

Comprehensive IT Service Management Customizable Integration Capabilities Scalability

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Key Jira Service Desk features:

User-Friendly Interface Integration Capabilities Customizability Automation

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Key SolarWinds Service Desk features:

User-Friendly Interface Comprehensive Ticketing System Customization Options Automated Workflows

SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI.

Key SysAid features:

Helpdesk Automation Workflow Automation Service order workflow CMDB

Try for free paid Free Trial

EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

Key EasyVista features:

User-Friendly Interface Customization Integration Capabilities Mobile Access

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Key ManageEngine ServiceDesk Plus features:

Incident Management Asset Management Project Management Problem Management

freemium $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become….

Key Kaseya VSA features:

Comprehensive Remote Monitoring and Management Automation Capabilities Scalability Integrated Ticketing and Workflow

RescueAssist, formerly GoToAssist, identifies, diagnoses & solves issues fast with our remote desktop support software. Learn more about RescueAssist today!

Key GoToAssist features:

Ease of Use Remote Control & Diagnostics Multi-Platform Support Security Features

IT Service Management Suite.

Key BMC Remedy features:

Comprehensive ITSM Suite Customization and Scalability Integration Capabilities Advanced Automation

Ivanti Service Manager is the most affordable, flexible, and complete cloud-optimized ITSM solution available.

Key Ivanti Service Manager features:

Extensive ITIL Support Customization Integrated Neurons Platform User-Friendly Interface

ITIL Service Desk and change management software.

Key ChangeGear features:

User-Friendly Interface Scalability Integration Capabilities Automation Features