Raiseaticket
Raiseaticket is a 100% free cloud based helpdesk for customer service and support. The saas provides portal, workflows, insights to manage communications for the support and service process.
Raiseaticket is a 100% free cloud based helpdesk for customer service and support. The saas provides portal, workflows, insights to manage communications for the support and service process.
This page is designed to help you find out whether Raiseaticket is good and if it is the right choice for you.
Raiseaticket is a web-based helpdesk solution. It has been developed by a team of experienced developers and infrastructure experts and is backed by insights from Customer Care leaders experienced in the Enterprise, Aviation, Contact Centre, Logistics, Government and Technology Industries. The system is built to service organizations of all sizes and can handle multi-team and multi-company web and email customer support operations.
Simplicity is the ultimate in sophistication. Raiseaticket is designed to be simple and intuitive for customer support agents. It has the capability of delivering insights and holistic monitoring of support operations to supervisors and management through a powerful dashboard with an extensive set of reporting tools. The platform allows for the use of service level agreements (SLAs) that define the level of expected service you deliver to your customers.
Eliminate the nightmare of managing and measuring cluttered inboxes, shared mailboxes, unanswered emails and unaddressed customer requests. Raiseaticket provides detailed insights about support requests (tickets) across your organization for all tickets received, resolved, assigned, unassigned, pending and overdue, together with client and agent responses as well as category sorting. Notifications allow supervisors and management to monitor customer support through notifications and trigger-based alerts that you can customise and apply selectively.
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User-Friendly Interface
Raiseaticket features an intuitive and easy-to-navigate interface, making it simple for users to manage their support tickets without extensive training.
Cost-Effective
This ticketing system provides affordable pricing plans that can suit small to medium-sized businesses, allowing them to manage customer queries efficiently without a significant financial commitment.
Cloud-Based
Being a cloud-based solution, Raiseaticket does not require installation or dedicated hardware, ensuring easy accessibility from any location with an internet connection.
Customization Options
Users can customize various aspects of the platform, including custom fields and workflows, to better fit their specific business and support processes.
Free Version
Raiseaticket offers a free version of its service, providing essential ticketing features for businesses that are just starting or have limited ticketing needs.
Raiseaticket offers a clean, effective and affordable ticketing and support management solution that allows us to effectively support numerous products and communicate with all of our customers
Best cloud based helpdesk system easy to use. SLA management very useful.
This free cloud helpdesk is easily manageable with a clear user interface. raiseaticket.com is for all types of business in a small and large organization. Easily find the agent performance based on the report. They provide multiple SLA based on domain or email. I am happy with using the raiseaticket.
We have collected here some useful links to help you find out if Raiseaticket is good.
Check the traffic stats of Raiseaticket on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of Raiseaticket on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of Raiseaticket's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of Raiseaticket on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
The latest comments about Raiseaticket on Reddit. This can help you find out how popualr the product is and what people think about it.
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Is Raiseaticket good? This is an informative page that will help you find out. Moreover, you can review and discuss Raiseaticket here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.
