Best Support Automation Products in 2025

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Remote support software that just works. Securely access attended or unattended computers from anywhere.

Key SetMe features:

Multi-session handling Unattended access Admin privileges Restart and auto-reconnect

Try for free paid Free Trial $33.0 / Monthly (Solo: 200 unattended devices; Pro ($41/month): unlimited)

Easy to use chatbot platform for business.

Key ChatBot features:

Ease of Use Integration Capabilities AI and Natural Language Processing Analytics and Reporting

paid Free Trial $50.0 / Monthly

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

Build a ChatGPT-like chatbot from your knowledge base.

Key Chatbase features:

Upload PDF and get a chatbot that answers questions on it API Access Embed on website

freemium $10.0 / Monthly

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

Own the journey. Guide the experience. Unleash the benefits.

Key OvationCXM features:

Comprehensive Customer Journey Management Integration Capabilities User-Friendly Interface Real-Time Analytics

paid $1499.0 / Monthly (Modular)

An AI Phone Calling API.

Key Bland AI features:

User-Friendly Interface Affordable Pricing Customization Options Reliable Performance

A full human-like customer service team, powered by AI.

Key MessageMind.ai features:

Get/Connect to WhatsApp Chatbot on Website Image Recognition Audio Recognition

paid Free Trial $99.0 / Monthly (Starter Plan)

Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 64% of all tickets automatically.

Key Tidio features:

Live Chat Help Desk Chatbot AI Agent

freemium

Industry's first context-aware Helpdesk Software.

Key Zoho Desk features:

Omnichannel Zia - Artificial Intelligence Embeddable Self-service Multibrand Help Center

freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

Deliver high-quality, affordable customer service at scale with Sagepilot’s handcrafted AI support agents. Provide smart, tailored assistance to your customers 24/7, across every interaction point.

Key Sagepilot AI features:

Intelligent Interactions Always On-Brand 24/7 Availability Limitless Scalability

freemium $50.0 / Monthly (Starter, 2 AI Agents, 5000 messages, 500 webpage knowledge)

ChatGPT for every website.

Key SiteGPT features:

Ease of Use Customizability Natural Language Processing Scalability

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Key LiveChat features:

Easy to Use Integration Options Real-time Monitoring Multichannel Support

paid Free Trial $20.0 / Monthly (1 agent)