Top 9 Monitoring Tools in Service Desk

Product categories

DevOps Tools Help Desk Help Desk And Ticketing IT Asset Management IT Management IT Service Management Monitoring Tools Project Management Remote Desktop Remote PC Access Service Desk Task Management

Summary

The top products on this list are Freshservice, Spiceworks, and Kaseya VSA. All products here are categorized as: Systems for tracking and analyzing the performance and health of various digital assets and environments. Software for managing IT service desks and support. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Freshservice Landing Page

1

Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

#Project Management #Task Management #Work Management 3 social mentions
Spiceworks Landing Page

2

Spiceworks

Spiceworks bundles network monitoring, helpdesk, UPS power management, PC inventory tools, an online community, and much more for free

#Help Desk #Performance Monitoring #Monitoring Tools 4 social mentions
Kaseya VSA Landing Page

3

Kaseya VSA

Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

#Log Management #Monitoring Tools #Remote IT Management
GoToAssist Landing Page

4

GoToAssist

RescueAssist, formerly GoToAssist, identifies, diagnoses & solves issues fast with our remote desktop support software. Learn more about RescueAssist today!

#Monitoring Tools #Group Chat & Notifications #Remote PC Access 2 social mentions
Spiceworks Help Desk Landing Page

5

Spiceworks Help Desk

Help desk software features that work for IT

#Help Desk #Monitoring Tools #Service Desk
SolarWinds Service Desk Landing Page

6

SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

#Help Desk #Project Management #Help Desk And Ticketing
ManageEngine ServiceDesk Plus Landing Page
7

ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
Pricing:
- Freemium
- Free Trial
- $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)
#Help Desk #Project Management #Ticketing System
SysAid Landing Page
8

SysAid

SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI
Pricing:
- Paid
- Free Trial
#Help Desk #ITSM #Help Desk And Ticketing
Jira Service Desk Landing Page

9

Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

#Help Desk #DevOps Tools #Customer Support

Recent Monitoring Tools Posts

What is the best asset management software tool?

quora.com // over 7 years ago

The Best Asset Management Software of 2017

au.pcmag.com // about 8 years ago

Related categories

🆘 Help Desk 🛠️ IT Management ✅ Project Management 📂 IT Service Management 💬 Help Desk And Ticketing

Recently added products

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!