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Top 9 CRM Products in Self Service Support

The best CRM Products within the Self Service Support category - based on our collection of reviews & verified products.

HelpJuice HelpScout BoldDesk HelpDocs Zendesk Support Salesforce Service Cloud Minerva Eptica iService

Summary

The top products on this list are HelpJuice, HelpScout, and BoldDesk. All products here are categorized as: Customer Relationship Management. Self Service Support. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin
    Pricing:
    • Open Source

    #CRM #Customer Service #Help Desk 1 social mentions

  2. Help Scout is a simple, straightforward way to provide excellent support
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    #Customer Service #Help Desk #Help Desk And Ticketing 2 social mentions

  3. Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
    Pricing:
    • Paid
    • Free Trial
    • $12.0 / Monthly (For per agent)

    #Live Chat #Customer Service #Help Desk 1 social mentions

  4. Educate your users with a super simple knowledge base thatโ€™s built for teams just like yours.

    #CRM #Customer Service #Form Builder 2 social mentions

  5. Social Customer Support and Help Desk and Ticketing

    #Customer Service #Help Desk #Help Desk And Ticketing

  6. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

    #Customer Service #Help Desk #Help Desk And Ticketing

  7. Minerva is a digital competitive intelligence solution that focuses on providing near to real time competitive details on tactical moves.

    #CRM #Customer Support #User Onboarding And Engagement

  8. 8
    Eptica is a leader in multichannel and multilingual customer interaction management software, covering email, web, social media, web chat and agent channels.

    #CRM #Customer Service #Help Desk

  9. iService is an integrated solution for managing all customer interactions with complete web-based interface, routes and automatically responds to customer email, provides a simple but powerful knowledge base, and includes a complete contact managemeโ€ฆ

    #CRM #Customer Service #Help Desk

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