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Top 9 Help Desk Products in Project Management

The best Help Desk Products within the Project Management category - based on our collection of reviews & verified products.

Front Jira Service Desk Freshservice SysAid ServiceNow Zenkit osTicket Zendesk Support SolarWinds Service Desk

Summary

The top products on this list are Front, Jira Service Desk, and Freshservice. All products here are categorized as: Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. Software for planning, organizing, and managing resources to achieve project goals. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. 1
    The platform for exceptional customer service at scale.

    #Customer Service #Help Desk #Help Desk And Ticketing 18 social mentions

  2. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    #Help Desk #DevOps Tools #Customer Support

  3. Freshservice: the one-stop cloud solution for all your IT management needs.

    #Project Management #Task Management #Work Management 3 social mentions

  4. 4
    SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI
    Pricing:
    • Paid
    • Free Trial

    #Help Desk #ITSM #Help Desk And Ticketing

  5. ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

    #Help Desk #IT Service Management #Service Desk 2 social mentions

  6. 6
    Zenkit is the home you always wanted for your ideas, your projects, your business.

    #Productivity #Kanban #Project Management 4 social mentions

  7. osTicket is a widely-used open source support ticket system.
    Pricing:
    • Open Source

    #Live Chat #Customer Service #Help Desk 38 social mentions

  8. Social Customer Support and Help Desk and Ticketing

    #Customer Service #Help Desk #Help Desk And Ticketing

  9. An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

    #Help Desk #Project Management #Help Desk And Ticketing

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!