Software Alternatives & Reviews

Top 9 Task Management Products in Help Desk And Ticketing

The best Task Management Products within the Help Desk And Ticketing category - based on our collection of reviews & verified products.

Freshservice Freshdesk Sidequest for Slack Teamwork Desk Halo Service Desk osTicket Web Help Desk Genio JitBit Helpdesk

Summary

The top products on this list are Freshservice, Freshdesk, and Sidequest for Slack. All products here are categorized as: Tools for organizing, tracking, and managing tasks. Platforms for managing customer support and service tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Freshservice: the one-stop cloud solution for all your IT management needs.

    #Project Management #Task Management #IT Management 3 social mentions

  2. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    #Customer Support #Help Desk #Ticketing System 12 social mentions

  3. Create and track personal or support team tasks, 100% inside Slack.
    Pricing:
    • Paid
    • Free Trial

    #Project Management #Task Management #CRM

  4. Helpdesk Software Your Team Can Rely On

    #Help Desk #Customer Support #Customer Service

  5. Break out of the inbox, and connect teams globally.
    Pricing:
    • Paid
    • Free Trial
    • £55.0 / Monthly (per agent)

    #Service Desk #Help Desk #Help Desk And Ticketing

  6. osTicket is a widely-used open source support ticket system.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Live Chat 38 social mentions

  7. Web Help Desk is a help desk ticketing and IT asset management software.

    #Help Desk #Customer Support #Customer Service

  8. 8
    Genio is the All-In-One Mobile Workplace designed for the Hospitality & Retail workforce.

    #Employee Scheduling #Job Scheduling #Communication

  9. JitBit is a web-based help desk and ticketing software solution
    Pricing:
    • Freemium
    • Free Trial
    • $29.0 / Monthly (Basic plan)

    #Customer Service #Customer Support #Help Desk 1 user reviews

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