Software Alternatives & Reviews

Top 9 Customer Support Products in Customer Engagement

The best Customer Support Products within the Customer Engagement category - based on our collection of reviews & verified products.

LiveAgent HelpScout Zoho Desk ChatWoot Zendesk Support Zoho SalesIQ WATI HelpDocs HelpJuice

Summary

The top products on this list are LiveAgent, HelpScout, and Zoho Desk. All products here are categorized as: Platforms for managing customer inquiries and support tickets. Platforms for engaging and interacting with customers. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
    Pricing:
    • Freemium
    • Free Trial
    • $9.0 / Monthly (Small)

    #Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews

  2. Help Scout is a simple, straightforward way to provide excellent support
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    #Help Desk #Customer Support #Customer Service 2 social mentions

  3. Industry's first context-aware Helpdesk Software
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    #Customer Service #Help Desk #Customer Support 1 social mentions

  4. Open-source omnichannel customer engagement platform
    Pricing:
    • Open Source
    • Freemium
    • $19.0 / Monthly (per agent)

    #Customer Support #Live Chat #Support 5 social mentions

  5. Social Customer Support and Help Desk and Ticketing

    #Customer Support #Customer Service #Help Desk

  6. Discover the future of customer engagement
    Pricing:
    • Freemium
    • Free Trial

    #Customer Support #Customer Service #Live Chat

  7. 7
    No-code chatbot builder for WhatsApp Business

    #Customer Support #Customer Engagement #Chatbots 3 social mentions

  8. Educate your users with a super simple knowledge base that’s built for teams just like yours.

    #Customer Support #Customer Service #Help Desk 2 social mentions

  9. Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

    #Customer Support #Help Desk #Customer Service 1 social mentions

Related categories

Recently added products

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!