Software Alternatives & Reviews

Top 9 CRM Products in Customer Engagement

The best CRM Products within the Customer Engagement category - based on our collection of reviews & verified products.

LiveAgent HelpScout Zoho SalesIQ WATI Zoho Desk Zendesk Support ChatWoot FCS Voice and Digital Messaging HelpJuice

Summary

The top products on this list are LiveAgent, HelpScout, and Zoho SalesIQ. All products here are categorized as: Customer Relationship Management. Platforms for engaging and interacting with customers. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
    Pricing:
    • Freemium
    • Free Trial
    • $9.0 / Monthly (Small)

    #Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews

  2. Help Scout is a simple, straightforward way to provide excellent support
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    #Help Desk #Customer Support #Customer Service 2 social mentions

  3. Discover the future of customer engagement
    Pricing:
    • Freemium
    • Free Trial

    #Customer Support #Customer Service #Live Chat

  4. 4
    No-code chatbot builder for WhatsApp Business

    #Customer Support #Customer Engagement #Chatbots 3 social mentions

  5. Industry's first context-aware Helpdesk Software
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    #Customer Service #Help Desk #Customer Support 1 social mentions

  6. Social Customer Support and Help Desk and Ticketing

    #Customer Support #Customer Service #Help Desk

  7. Open-source omnichannel customer engagement platform
    Pricing:
    • Open Source
    • Freemium
    • $19.0 / Monthly (per agent)

    #Customer Support #Live Chat #Support 5 social mentions

  8. FCS Phoenix Voice and Digital Messaging is a robust voice and digital messaging system compatible with all major PMS & PABX systems in the market.

    #Online Bookings #Hotel Management Software #Vacation Rental

  9. Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

    #Customer Support #Help Desk #Customer Service 1 social mentions

Related categories

Recently added products

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!