Top 9 Customer Service Products in Customer Engagement

The best Customer Service Products within the Customer Engagement category - based on our collection of reviews & verified products.

Product categories

CRM Chat SDK Customer Engagement Customer Service Customer Support Form Builder Help Desk Help Desk And Ticketing Knowledge Base Live Chat Self Service Support Ticketing System

Summary

The top products on this list are LiveAgent, HelpScout, and Zoho Desk. All products here are categorized as: Tools for managing customer support, inquiries, and interactions. Platforms for engaging and interacting with customers. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

LiveAgent Landing Page
1

LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Pricing:
- Freemium
- Free Trial
- $9.0 / Monthly (Small)
#Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews
HelpScout Landing Page
2

HelpScout

Help Scout is a simple, straightforward way to provide excellent support
Pricing:
- Paid
- Free Trial
- $20.0 / Monthly (5 Mailboxes, 1 Docs site)
#Help Desk #Customer Support #Customer Service 2 social mentions
Zoho Desk Landing Page
3

Zoho Desk

Industry's first context-aware Helpdesk Software
Pricing:
- Freemium
- Free Trial
- $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
#Customer Service #Help Desk #Customer Support 1 social mentions
zendesk.com

4

Zendesk Support

Social Customer Support and Help Desk and Ticketing

#Customer Support #Customer Service #Help Desk
Malcolm App Landing Page
5

Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
Pricing:
- Paid
- Free Trial
- $50.0 / Monthly (Micro)
#Customer Service #Customer Support #Customer Engagement
HelpDocs Landing Page

6

HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.

#Customer Support #Customer Service #Help Desk 2 social mentions
KnowledgeOwl Landing Page

7

KnowledgeOwl

NOTE: KnowledgeOwl has been discontinued.

KnowledgeOwl is easy-to-use knowledge base software that helps you share information with customers and employees 24/7. Knowledge is power!

#Customer Support #Customer Service #Help Desk
HelpJuice Landing Page

8

HelpJuice

Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

#Customer Support #Help Desk #Customer Service 1 social mentions
Zoho SalesIQ Landing Page
9

Zoho SalesIQ

Discover the future of customer engagement
Pricing:
- Freemium
- Free Trial
#Customer Support #Customer Service #Live Chat

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1flow.ai // 8 months ago

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novochat.co // about 2 years ago

Related categories

💬 Customer Support 🆘 Help Desk 💬 Help Desk And Ticketing 💬 Live Chat 🤝 CRM

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!