Software Alternatives, Accelerators & Startups

SolarWinds Web Help Desk

Simplify service management and asset management with SolarWinds® Web Help Desk™.

Some of the top features or benefits of SolarWinds Web Help Desk are: Comprehensive Ticket Management, Automated Workflow, Asset Management, Integration Capabilities, and Customizable Reporting. You can visit the info page to learn more.

SolarWinds Web Help Desk

SolarWinds Web Help Desk Alternatives & Competitors

The best SolarWinds Web Help Desk alternatives based on verified products, community votes, reviews and other factors.
Latest update:

  1. 13

    Freshservice: the one-stop cloud solution for all your IT management needs.

    Key Freshservice features:

    User-friendly Interface Robust Automation Customizable Strong Integrations

    /freshservice-alternatives
  2. 10

    IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    Key Jira Service Desk features:

    User-Friendly Interface Integration Capabilities Customizability Automation

    /jira-service-desk-alternatives
  3. SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI.

    Key SysAid features:

    Helpdesk Automation Workflow Automation Service order workflow CMDB

    Try for free paid Free Trial

    Try for free
  4. An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

    Key SolarWinds Service Desk features:

    User-Friendly Interface Comprehensive Ticketing System Customization Options Automated Workflows

    /solarwinds-service-desk-alternatives
  5. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

    Key Freshdesk features:

    User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

    /freshdesk-alternatives
  6. SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI.

    Key SysAid features:

    Helpdesk Automation Workflow Automation Service order workflow CMDB

    Try for free paid Free Trial

    /sysaid-alternatives
  7. Cloud based monitoring service.

    Key PagerDuty features:

    Comprehensive Incident Management Integrations Automation Mobile Accessibility

    /pagerduty-alternatives
  8. Zendesk is a beautiful, lightweight help-desk solution.

    Key Zendesk features:

    User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

    /zendesk-alternatives
  9. Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

    Key ManageEngine ServiceDesk Plus features:

    Incident Management Asset Management Project Management Problem Management

    freemium $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

    /manageengine-servicedesk-plus-alternatives
  10. xMatters transforms event data into intelligent communication IT teams, avoiding outages and disruptions.

    Key xMatters features:

    Comprehensive Integration Automated Workflows Scalability User-Friendly Interface

    /xmatters-alternatives
  11. Alerting and On-Call Management for Dev&Ops Teams.

    Key OpsGenie features:

    Integration Capabilities Advanced Notification System Customizable Alert Policies On-call Scheduling

    /opsgenie-alternatives
  12. NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

    Key NinjaOne features:

    Self Service Portal Audit, Analysis and Compliance User Activity Monitoring Software Inventory

    Try for free paid Free Trial

    /ninjaone-alternatives
  13. RunDeck is an open source automation service with a web console, command line tools and a WebAPI.

    Key RunDeck features:

    Open Source Web-based Interface Scheduling and Execution Plugins and Integrations

    /rundeck-alternatives
  14. Help desk software features that work for IT.

    Key Spiceworks Help Desk features:

    Free of Cost Cloud-Based User-Friendly Interface Community Support

    /spiceworks-help-desk-alternatives
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