SMB Trust Rating Alternatives & Competitors

Salesmachine scores your customer health in real-time and informs your team who need attention to prevent churn and improve expansion. Thanks to the Product Qualified Leads scoring method and tasks & playbooks automation, convert min. +25% trials.

Key Salesmachine features:

Comprehensive Customer Insights Automated Workflow Ease of Integration Real-Time Alerts

paid Free Trial $75 / Monthly ("2 seats", "unlimited visitors")

Video driven NPS made for humans from Typeform.

Industry's first context-aware Helpdesk Software.

Key Zoho Desk features:

Omnichannel Zia - Artificial Intelligence Embeddable Self-service Multibrand Help Center

Visit website freemium $12 / Annually ($12 USD/monthly on Annual Subscription.)

Simple NPS feedback.

Key TinyNPS features:

Easy Integration User-Friendly Interface Automated NPS Surveys Customizable Surveys

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Ultra-fast anonymous publishing platform.

Key Bold features:

Professionalism Extensive Features Customization Customer Support

Make your product easier to use. Code-free.

Key Appcues for Product Adoption features:

User-Friendly Interface Customization Integration Targeting and Personalization

Calculate your NPS easily with this interactive free tool.

Key Interactive NPS Calculator (by Delighted) features:

User-Friendly Interface Real-Time Insights Customizable Scenarios Educational Value

Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Key Wootric features:

Easy Integration Real-Time Feedback NPS, CSAT, CES Tracking Advanced Analytics

Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate.

Key Nuclino features:

User Friendly Interface Real-Time Collaboration Linking and Structuring Cross-Platform Availability

freemium $5 / Monthly (per user)

Onboarding teardowns of popular sites/services.

Key User Onboarding features:

Comprehensive Guides Educational Material Visual Learning Expert Insights

AI-powered customer health score for SaaS companies.

Userlane helps healthcare, financial services, manufacturing, and pharma organizations close the gap between deploying software and AI and people using it well. See where technology creates friction. Fix it in context. Prove it worked.

Key Userlane features:

User-Friendly Interface No Coding Required Versatile Integration Contextual Guidance

paid

Turnkey eNPS survey solution for measuring employee advocacy.