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Simplify360 VS Amelia.ai

Compare Simplify360 VS Amelia.ai and see what are their differences

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Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Amelia.ai logo Amelia.ai

Your first digital employee
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

  • Amelia.ai Landing page
    Landing page //
    2021-12-15

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Amelia.ai videos

No Amelia.ai videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Simplify360 and Amelia.ai)

Simplify360

Amelia.ai

Customer Support
74 74%
Customer Support
26% 26
Business & Commerce
0 0%
Business & Commerce
100% 100
Tool
67 67%
Tool
33% 33
Live Chat
100 100%
Live Chat
0% 0

User comments

Share your experience with using Simplify360 and Amelia.ai. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Amelia.ai seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Simplify360 mentions (0)

We have not tracked any mentions of Simplify360 yet. Tracking of Simplify360 recommendations started around Mar 2021.

Amelia.ai mentions (1)

  • What digital service niches do you think will be safe from AI takeover?
    Also, don't underestimate the possibility of phone based jobs being taken over. There are already commercially available conversational call center chatbots that have been deployed in legal and IT environments. You think that IT support job is safe? Sure, some of them are. It's hard for a chatbot to swap out a hard drive. It's not nearly as difficult to have a chatbot tell users to reboot windows and see if that... Source: over 1 year ago

What are some alternatives?

When comparing Simplify360 and Amelia.ai, you can also consider the following products

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Zendesk Answer Bot - Chatbots

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

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