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Simplify360 VS Certainly

Compare Simplify360 VS Certainly and see what are their differences

Assembly
Work smarter, not harder. Save 1 day/week with free customizable workflows. Get access to 40+ workflow templates such as Employee Recognition & Engagement. Simplify your day-to-day workflows, increase team productivity & add simplicity to your work. featured
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Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Certainly logo Certainly

Simpler, better insurance starting at $5 a month? Certainly.
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

  • Certainly Landing page
    Landing page //
    2021-06-04

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Certainly videos

+ Add

The Future Certainly Sucks

More videos:

  • Review - Children of Morta Review -- Certainly Good, but Is It GREAT?

Category Popularity

0-100% (relative to Simplify360 and Certainly)

Simplify360

Certainly

Customer Support
100 100%
Customer Support
0% 0
Customer Service
72 72%
Customer Service
28% 28
Tool
100 100%
Tool
0% 0
AI
0 0%
AI
100% 100

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What are some alternatives?

When comparing Simplify360 and Certainly, you can also consider the following products

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

ChatCreate - ChatCreate takes out the predictable/repetitive parts from customer support and sales conversations.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Orimon AI - The best DIY conversational AI chatbot builder. Build & deploy your conversational AI chatbot in under 5 minutes. No-Code Chatbot builder.

Zendesk Answer Bot - Chatbots

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