Software Alternatives & Reviews

ProProfs Knowledgebase

ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to create online manuals, guides, documentation, FAQs and more.

Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.

With its smart settings and robust integrations with tools like Google Analytics, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually-appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.

ProProfs Knowledgebase Alternatives

The best ProProfs Knowledgebase alternatives based on verified products, community votes, reviews and other factors.
Latest update:

  1. 15

    Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

  2. 14

    Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

    paid Free Trial $99.0 / Monthly (2 Team Accounts)

  3. Kbee lets you build a searchable and branded knowledge base on top of Google Docs

    paid Free Trial $19.0 / Monthly (Pro)

  4. Create amazing 3D mind maps and flowcharts with our software

  5. Let Bloomfire help you get organized! Organize your content, build your company knowledge base and help your employees to be more successful.

  6. 14

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit Website

  7. 15

    Zendesk is a beautiful, lightweight help-desk solution.

    Visit Website

  8. DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

  9. Confluence is content collaboration software that changes how modern teams work

  10. osTicket is a widely-used open source support ticket system.

  11. Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  12. MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia.

  13. Deliver instant answers to customers 24/7 with help articles

ProProfs Knowledgebase Reviews

  1. User avatar
    Completely impressed with Its internal knowledge base and collaboration feature

    I wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.

    Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature

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Author of ProProfs Knowledgebase's details: | Publisher: SaaSHub
Categories: Knowledge Management, Customer Support, Help Desk