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ProProfs Knowledgebase

ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to create online manuals, guides, documentation, FAQs and more.

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Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.

With its smart settings and robust integrations with tools like Google Analytics, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually-appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.


ProProfs Knowledgebase Alternatives

The best ProProfs Knowledgebase alternatives based on verified products, votes, reviews and other factors.
Latest update:

  1. Zendesk is a beautiful, lightweight help-desk solution.

  2. Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

    freemium $69.0 / Monthly (6 users / 50 GB / CRM+)

  3. Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

    paid Free Trial $59.0 / Monthly (2 Team Accounts)

  4. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  5. Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

  6. Industry's first context-aware Helpdesk Software

    freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  7. Learn how elevio can help bring all your support channels into one, to provide the best support possible for your users

  8. Discover the power of delivering quality, engaging, white-labeled learning experiences that are mission critical to your business.

  9. Decision tree driven Interactive guides for customer service

  10. LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.

    freemium $15.0 / Monthly (Ticket)

  11. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  12. Supportbench is a customer service solution that delivers on your promises to customers.

  13. Whatfix Enterprise: Enhancing self-service capability of any web product

ProProfs Knowledgebase Reviews

  1. User avatar
    Completely impressed with Its internal knowledge base and collaboration feature

    I wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.

    Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature


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This article was published on | Author of ProProfs Knowledgebase's details: | Publisher: SaaSHub
Categories: Knowledge Management, Customer Support, Help Desk