KnowledgeBase Builder Alternatives & Competitors

ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

Key ProProfs Knowledge Base features:

Ease of Use Customizable Templates Integration Capabilities Collaboration Features

Email campaigns for creators (previous named ConvertKit).

Key Seva features:

User-Friendly Interface Marketing Automation Integration Options Subscriber Management

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.

Key SysAid features:

Helpdesk Automation Workflow Automation Service order workflow CMDB

Try for free paid Free Trial

Solina Mind Mapping is a smart mind mapping program and editor for capturing, refining, organizing and sharing the ideas with others.

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.

Key Kbee features:

Advanced Search White Labeling Password & Access Management API

paid Free Trial $19.0 / Monthly (Pro)

A faster and better way to search and tag files with your Google Chrome browser.

Key Digitile features:

Centralized File Management Enhanced Search Capabilities Integration with Multiple Platforms User-Friendly Interface

freemium $10.0 / Monthly

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Visual Understanding Environment (VUE) is a mind-mapping and concept-mapping tool.

Key Visual Understanding Environment features:

Free and Open Source Versatile Visualization Integrative Capabilities User-Friendly Interface

An AI-powered knowledge base software, that helps you organize your company knowledge, empower support agents and provide a self-service help center for your customers.

Key KnowledgeBase features:

KnowledgeBase x LiveChat integration Customizable help center AI-boosted, rich text editor External help center

paid Free Trial $59.0 / Monthly (paid per company; all features included)

A multi-purpose, cross-platform, mind mapping software.

Highly visual software for planning support used by strategists, process improvement specialists, teachers, and writers. Windows, Mac OS X, and Linux.

Key Flying Logic features:

Intuitive Interface Real-Time Updates Versatility in Diagram Types Facilitates Critical Thinking

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Key Document360 features:

Search Functionality category manager Version Control Multilingual capability

paid Free Trial $99.0 / Monthly (2 Team Accounts)

Find your documents, like magic 🔮.

Key FYI features:

Centralized Document Management Search Functionality User-Friendly Interface Collaboration Tools