Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.
With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.
Create a wiki instantly with no coding or learning curve necessary! Kbee turns your existing Google Drive folders and files into a professional wiki in a few clicks
Kbee helps your team find answers quickly with full-text search across all of your wiki content. Find what you're looking for effortlessly and get more done!
Kbee keeps things secure letting you decide who can access your wiki with individual & group-level permissions.
Kbee lets you edit and collaborate on wiki articles without ever leaving Google Drive. Wikis can be used for internal documentation, onboarding new employees, and everything in-between!
No features have been listed yet.
I wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.
Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature
Based on our record, Kbee seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
My cofounder and I launched Kbee (https://kbee.app) in 2021 as a way to turn Google Drive Folders into hosted, searchable wikis. We're doing ~$2k/month and run it as a side project. - Source: Hacker News / 3 months ago
Https://kbee.app Please let me know if you have any feedback on it! - Source: Hacker News / over 1 year ago
Two years ago, my cofounder and I built and launched a tool that turns Google Drive folders into a wiki (https://kbee.app). It's making about $1.5K/month and growing organically on it's own... - Source: Hacker News / almost 2 years ago
We launched this last year: https://kbee.app Kbee turns a Google Drive folder into a searchable wiki for you and your team. We're currently doing ~$1500/month in MRR. - Source: Hacker News / over 2 years ago
If you’re using Google Drive today (or considering it) you may want to check out Kbee. Kbee turns Google Drive folders into a searchable wiki for you, your team or your customers. Source: about 3 years ago
Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.
HelpCrunch Knowledge Base - Deliver instant answers to customers 24/7 with help articles
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Free Knowledge Base by Dashly - Optimize your customer support with Knowledge Base by Dashly