Top 12 Open-Source Alternatives to ManageEngine ServiceDesk Plus

Product categories

Asset Management Asset Tracking CRM Customer Service Customer Support Help Desk IT Asset Management Live Chat Productivity Project Management Task Management Work Management

Summary

The top open-source alternatives to ManageEngine ServiceDesk Plus are Mibew, osTicket, and Zadarma. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Mibew Landing Page
1

Mibew

The official site of the open-source live support application Mibew Messenger
Pricing:
- Open Source
#Customer Support #Live Chat #Customer Service 1 social mentions
osTicket Landing Page
2

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 38 social mentions
Zadarma Landing Page
3

Zadarma

A new generation of VoIP for your business. Zadarma offers virtual phone numbers in 100+ countries, cloud PBX, and CRM systems.
Pricing:
- Open Source
- Freemium
- Free Trial
#VoIP #PBX #Cloud Business Telephony 4 social mentions
Consul Landing Page
4

Consul

Consul is a solution for service discovery and configuration.
Pricing:
- Open Source
#Help Desk #IT Management #Service Desk 6 social mentions
smooch Landing Page
5

smooch

Smooch connects your business software to all the world’s messaging channels for a more human customer experience.
Pricing:
- Open Source
#Customer Support #Live Chat #Help Desk
Zammad Landing Page
6

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 18 social mentions
GLPI Landing Page
7

GLPI

GLPI is the Information Resource-Manager with an additional Administration- Interface.
Pricing:
- Open Source
#ITSM #IT Asset Management #Asset Tracking
Live Helper Chat Landing Page
8

Live Helper Chat

Live Helper Chat - live support for your website. Featuring web and desktop clients.
Pricing:
- Open Source
#Customer Support #Live Chat #Customer Service
FreeScout Landing Page
9

FreeScout

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service 12 social mentions
FusionInventory Landing Page
10

FusionInventory

Fork of the OCS Inventory project that enables users to inventory their IT assets.
Pricing:
- Open Source
#Monitoring Tools #IT Asset Management #Asset Tracking 3 social mentions
Basecamp Landing Page
11

Basecamp

A simple and elegant project management system.
Pricing:
- Paid
- Free Trial
- $99.0 / Monthly (flat price)
#Project Management #Productivity #Task Management 37 social mentions
Trello Landing Page
12

Trello

Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
Pricing:
- Freemium
- Free Trial
- $12.5 / Monthly (Per user - Business Class)
#Project Management #Task Management #Productivity 231 social mentions