Software Alternatives & Reviews

Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

Top 12 Open-Source Alternatives to Kayako

osTicket Mibew Drift DiamanteDesk Zadarma Zammad smooch Kore Live Helper Chat Bitrix24

Summary

The top open-source alternatives to Kayako are osTicket, Mibew, and Drift. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. osTicket is a widely-used open source support ticket system.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Live Chat 38 social mentions

  2. 2
    The official site of the open-source live support application Mibew Messenger
    Pricing:
    • Open Source

    #Customer Support #Live Chat #Customer Service 1 social mentions

  3. 3
    A messaging app that helps you grow your business.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #CRM 1 social mentions

  4. DiamanteDesk is an open-source easy-to-use help-desk solution.
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service

  5. A new generation of VoIP for your business. Zadarma offers virtual phone numbers in 100+ countries, cloud PBX, and CRM systems.
    Pricing:
    • Open Source
    • Freemium
    • Free Trial

    #VoIP #PBX #Cloud Business Telephony 4 social mentions

  6. 6
    The Zammad - Help Desk and Ticket System - Community Page
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Customer Service 18 social mentions

  7. 7
    Smooch connects your business software to all the world’s messaging channels for a more human customer experience.
    Pricing:
    • Open Source

    #Customer Support #Live Chat #Help Desk

  8. 8
    Kore is an easy to use web application framework for writing scalable web APIs in C.
    Pricing:
    • Open Source

    #Customer Support #Live Chat #Help Desk 8 social mentions

  9. Live Helper Chat - live support for your website. Featuring web and desktop clients.
    Pricing:
    • Open Source

    #Customer Support #Live Chat #Customer Service

  10. Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
    Pricing:
    • Open Source
    • Freemium
    • Free Trial
    • $69.0 / Monthly (6 users / 50 GB / CRM+)

    #Project Management #Task Management #Communication

  11. Open-source omnichannel customer engagement platform
    Pricing:
    • Open Source
    • Freemium
    • $19.0 / Monthly (per agent)

    #Customer Support #Live Chat #Support 5 social mentions

  12. Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service 12 social mentions

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