Software Alternatives & Reviews

Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today. subtitle

Top 12 Open-Source Alternatives to Jira Service Desk

osTicket Zabbix Zammad Drift Ansible FreeScout ChatWoot Rudder OpenSupports Helpy.io

Summary

The top open-source alternatives to Jira Service Desk are osTicket, Zabbix, and Zammad. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. osTicket is a widely-used open source support ticket system.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Live Chat 38 social mentions

  2. 2
    Track, record, alert and visualize performance and availability of IT resources
    Pricing:
    • Open Source
    • Free

    #Monitoring Tools #Performance Monitoring #DevOps Tools 5 social mentions

  3. 3
    The Zammad - Help Desk and Ticket System - Community Page
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Customer Service 18 social mentions

  4. 4
    A messaging app that helps you grow your business.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #CRM 1 social mentions

  5. Radically simple configuration-management, application deployment, task-execution, and multi-node orchestration engine
    Pricing:
    • Open Source

    #DevOps Tools #IT Automation #Build And Deployment Automation 9 social mentions

  6. Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service 12 social mentions

  7. Open-source omnichannel customer engagement platform
    Pricing:
    • Open Source
    • Freemium
    • $19.0 / Monthly (per agent)

    #Customer Support #Live Chat #Support 5 social mentions

  8. 8
    Rudder is an easy to use, web-driven, role-based solution for Continuous Automation and Compliance.
    Pricing:
    • Open Source

    #DevOps Tools #IT Automation #Dev Ops

  9. Simple open source ticket system with user system and modern design.
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service

  10. Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
    Pricing:
    • Open Source

    #Help Desk #Help Desk And Ticketing #Chatbots 2 social mentions

  11. DiamanteDesk is an open-source easy-to-use help-desk solution.
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service

  12. Simple management UI for Docker
    Pricing:
    • Open Source

    #DevOps Tools #Containers And Microservices #Kubernetes 34 social mentions

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If you think we've missed something, please suggest an alternative to Jira Service Desk.
Please use the Feedback button if you think any of the listed products shouldn't be regarded as open-source.

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