Top 10 Open-Source Alternatives to HelpDesk

HelpDesk

The easiest help desk system for a team like yours. .

(0 reviews)

Post a review

Pricing:

Paid
Free Trial
$4.0 / Monthly (per agent)
Official Pricing

Visit website Alternatives Status Page

Verify HelpDesk Edit

Product categories

AI Automation CRM Chat Support Chatbot Platforms & Tools Customer Interaction Customer Service Customer Support Developer Tools Help Desk Help Desk And Ticketing Live Chat

Summary

The top open-source alternatives to HelpDesk are Beehive, osTicket, and HelpJuice. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Beehive Landing Page
1

Beehive

An open source IFTTT powered by Go's templating engine
Pricing:
- Open Source
#Help Desk #Automation #Workflow Automation 6 social mentions
osTicket Landing Page
2

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 38 social mentions
HelpJuice Landing Page
3

HelpJuice

Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin
Pricing:
- Open Source
#CRM #Customer Service #Help Desk 1 social mentions
Helpy.io Landing Page
4

Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
Pricing:
- Open Source
#Knowledge Management #Help Desk #Chatbots 2 social mentions
Zammad Landing Page
5

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 18 social mentions
DiamanteDesk Landing Page
6

DiamanteDesk

DiamanteDesk is an open-source easy-to-use help-desk solution.
Pricing:
- Open Source
#Customer Service #Help Desk #Help Desk And Ticketing
Desk360 Landing Page
7

Desk360

Desk360 is an omnichannel customer support tool that enables to manage all customer requests on one page. It can be integrated into 12 different channels and offers detailed reports on both products and users.
Pricing:
- Open Source
- Freemium
- Free Trial
#Customer Service #Customer Experience Management #Customer Support 3 user reviews
OpenSupports Landing Page
8

OpenSupports

Simple open source ticket system with user system and modern design.
Pricing:
- Open Source
#Customer Service #Help Desk #Help Desk And Ticketing
DevRev Landing Page
9

DevRev

DevRev is the world's first Dev CRM that brings developers and customers together through the product.
Pricing:
- Open Source
- Freemium
- Free Trial
#CRM #Customer Support #AI 2 social mentions
LiveChat Developer Platform Landing Page
10

LiveChat Developer Platform

LiveChat Developer Platform is a place designed for building apps and integrations based on requests of LiveChat users.
Pricing:
- Open Source
#CRM #Customer Support #Developer Tools