Top 11 Open-Source Alternatives to HelpDesk

HelpDesk

HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required. subtitle

Product categories

AI Automation CRM Chat Support Chatbot Platforms & Tools Chatbots Customer Service Customer Support Developer Tools Help Desk Help Desk And Ticketing Live Chat

Summary

The top open-source alternatives to HelpDesk are Beehive, Drift, and Desk360. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Beehive Landing Page
1

Beehive

An open source IFTTT powered by Go's templating engine
Pricing:
- Open Source
#Web Service Automation #Automation #Workflow Automation 6 social mentions
Drift Landing Page
2

Drift

A messaging app that helps you grow your business.
Pricing:
- Open Source
#Customer Support #Help Desk #CRM 1 social mentions
Desk360 Landing Page
3

Desk360

Desk360 is an omnichannel customer support tool that enables to manage all customer requests on one page. It can be integrated into 12 different channels and offers detailed reports on both products and users.
Pricing:
- Open Source
- Freemium
- Free Trial
#Customer Support #Customer Service #Customer Experience Management 3 user reviews
osTicket Landing Page
4

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 38 social mentions
Helpy.io Landing Page
5

Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
Pricing:
- Open Source
#Help Desk #Help Desk And Ticketing #Chatbots 2 social mentions
Kommunicate Landing Page
6

Kommunicate

Customer support automation platform with live chat and chatbots
Pricing:
- Open Source
- Paid
- Free Trial
- $40.0 / Monthly (2 teammates)
#Live Chat #Customer Support #Chatbots 1 social mentions
DevRev Landing Page
7

DevRev

DevRev is the world's first Dev CRM that brings developers and customers together through the product.
Pricing:
- Open Source
- Freemium
- Free Trial
#Developer Tools #Developer APIs #CRM 2 social mentions
Zammad Landing Page
8

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 18 social mentions
LiveChat Developer Platform Landing Page
9

LiveChat Developer Platform

LiveChat Developer Platform is a place designed for building apps and integrations based on requests of LiveChat users.
Pricing:
- Open Source
#User Experience #Developer Tools #Customer Support
Chaskiq Landing Page
10

Chaskiq

Turn strangers into leads, maintain data ownership. Easy to install, develop, and measure.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 3 social mentions
DiamanteDesk Landing Page
11

DiamanteDesk

DiamanteDesk is an open-source easy-to-use help-desk solution.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service