Top 20 open-source products relevant to Customer Support

EspoCRM is open source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type.

Open Source free

osTicket is a widely-used open source support ticket system.

Open Source

Open-source omnichannel customer engagement platform.

Open Source freemium $19.0 / Monthly (per agent)

Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin.

Open Source

A new generation of VoIP for your business. Zadarma offers virtual phone numbers in 100+ countries, cloud PBX, and CRM systems. .

Open Source freemium

The official site of the open-source live support application Mibew Messenger.

Open Source

Smooch connects your business software to all the world’s messaging channels for a more human customer experience.

Open Source

The Zammad - Help Desk and Ticket System - Community Page.

Open Source

DiamanteDesk is an open-source easy-to-use help-desk solution.

Open Source

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Open Source

Turn strangers into leads, maintain data ownership. Easy to install, develop, and measure.

Open Source

Write emails faster! Increase your productivity with templates and keyboard shortcuts on Gmail, Outlook, LinkedIn, or any other website.

Open Source freemium $7.0 / Monthly

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...

Open Source

Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages.

Open Source freemium

Customer support automation platform with live chat and chatbots.

Open Source paid Free Trial $40.0 / Monthly (2 teammates)

Desk360 is an omnichannel customer support tool that enables to manage all customer requests on one page. It can be integrated into 12 different channels and offers detailed reports on both products and users.

Open Source freemium

Maximize support capacity, save on costs, and elevate customer conversations across platforms with AI Agents – no technical skills required! Open Source Alternative to Intercom, Tidio, Landbot, and Voiceflow.

Open Source freemium €15.0 / Monthly ("Basic", "1 seat", "5 Chatbots", " 2,000,000 AI Tokens")

Open source customer feedback software.

Open Source

Simple open source ticket system with user system and modern design.

Open Source

A free and open-source chat client for your website.

Open Source