Zoho Desk VS Zakeke
Compare Zoho Desk VS Zakeke and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Zakeke
Viz4D
Sketchfab
ThreeKit
Sketchfab VR
Sketchfab configurator
p3d.in
Shapespark
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Zakeke empowers brands and retailers to offer their customers live product personalization in 2D, 3D, AR and with Virtual Try-On. We easily integrates a Visual Commerce Solution into e-stores to let merchants engage their customers with rich and interactive "design-your-own" experience.
People are different and have unique tastes. As customers, they want to play a primary role in designing the products they use, configuring them according to their needs and tastes. Merchants are discovering the value of letting their customers create their own unique products and are taking personalization a big step forward into mass customization. Zakeke enables merchants to meet the increasing demand for customized products.
Cloud-based, cross-platform and multi-lingual to fit any store anywhere, Zakeke is the perfect partner to scale up your business!
Zoho Desk ZakekeZakeke's answer:
Zakeke is a the only SaaS cloud all-in-one platform empowering retailers and brands to offer their customers a complete set of tools for Visual Customization, 3D & AR Configuration, Virtual Try-On and more. Zakeke can be integrated with any business ecosystem that provides the user with a complete set of tools for personalization, acting as a powerful facilitator for e-commerce operators. Zakeke can be used by most e-commerce sites as it integrates with the most popular e-commerce platforms like Shopify, WooCommerce, BigCommerce, Etsy, Wix and others with simple native plug-ins and with proprietary sites through API; not only, Zakeke is an omni-channel tool having also been designed for its offline use.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Zoho Desk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Viz4D - Viz4D helps you create top-performing web-based 3D viewer that works great on mobile and VR. It is tailored for real-time Archviz walkthrough, 3D product configurator and presentation.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Sketchfab - Sketchfab is an industrial design software tool is useful for ideation and for beginners in the industrial design field.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
ThreeKit - Threekit's product configurator enables you to visualize products in photorealistic 2D, 3D and augmented reality, all from a single design file.