Software Alternatives & Reviews

Zoho Desk VS Ubuntu Touch

Compare Zoho Desk VS Ubuntu Touch and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

Ubuntu Touch logo Ubuntu Touch

Read more about Ubuntu Touch. Our free and open source mobile OS is made and maintained by UBports! We care about your freedom and privacy.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Ubuntu Touch Landing page
    Landing page //
    2021-12-18

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Ubuntu Touch

Pricing URL
-
$ Details
-
Platforms
-

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Ubuntu Touch features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Ubuntu Touch videos

REVIEW: Ubuntu Touch Smartphone OS!

More videos:

  • Review - Ubuntu Touch OS - Community Requested Overview
  • Review - Ubuntu Touch OS Review || Amazing Feautures || MultiTasking || Latest Version 2020 || Must Watch..

Category Popularity

0-100% (relative to Zoho Desk and Ubuntu Touch)
Help Desk
100 100%
0% 0
Mobile OS
0 0%
100% 100
Customer Support
100 100%
0% 0
Mobile SDK
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and Ubuntu Touch. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Ubuntu Touch

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

Ubuntu Touch Reviews

Top 5 Mobile Operating Systems 2023 (Alternatives to Android)
With this one, you will get everything you need such as all the different types of applications services purposes like communication, music, messaging, navigation, games, and so forth. In this, privacy is ensured. Some of the key pros and cons of Ubuntu Touch are-
Best Open Source Android Alternative OS for Smartphones
It is also capable of functioning as a desktop computer in “desktop mode”. The Ubuntu Touch OS also comes with all basic pre-loaded apps like messaging, calendar, Telegram, music app, weather, maps, and more. Overall, this OS is quite good and can be customized according to the smartphone manufacturer and user need.
Android Alternative: Top 12 Mobile Operating Systems
The UBports community also claims that none of your data leaves your device unless you explicitly allow it which is a good thing from the privacy point of view. Currently, Ubuntu Touch supports PinePhone, PineTab, Fairphone, Volla, Nexus 5, and OnePlus One. There are also 81 devices that are community supported so in terms of device support, Ubuntu Touch excels. Not to...
Source: beebom.com
Open Source Mobile OS Alternatives To Android
With UBports’ efforts, Ubuntu Touch gets some updates. There are a handful of devices that are supported by Ubuntu Touch. You can see the list here.
Source: itsfoss.com

Social recommendations and mentions

Based on our record, Ubuntu Touch seems to be a lot more popular than Zoho Desk. While we know about 31 links to Ubuntu Touch, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Ubuntu Touch mentions (31)

  • Trans liberation must be protected at all costs. Protect trans kids. Under no pretext shall arms and ammunition be taken from the working class.
    I know it's not as common and not as good as android forks, but more secure and better privacy Linux operating systems exist for mobile phones as well like Plasma Mobile and Ubuntu Touch. Source: 10 months ago
  • Support for Linux distributions added to customrombay.org
    For now, only information about Ubuntu Touch support is available on our website. We plan to extend that to PostmarketOS and NixOS. But which devices does Ubuntu Touch support? For example those:. Source: 10 months ago
  • aegsgrsgegsegsg
    She: Finally. I couldn't wait any longer to feel your [Ubuntu Touch](https://ubuntu-touch.io/). I'm feeling both [Fire](https://developer.amazon.com/apps-and-games/devices) and [Harmony](https://www.harmonyos.com/en/)!!! Source: about 1 year ago
  • Need to get talked out of a terrible idea!
    You could always look into Ubuntu touch, Https://ubuntu-touch.io/. Source: over 1 year ago
  • Ubuntu touch, xiamoi redmi note 9
    Ubuntu Touch is being actively worked on by a community of developers. They have been making very impressive progress on an 20.04 LTS-based release that we should see early next year, and they have a Telegram channel with updates as well as a monthly update and Q&A session on YouTube, plus blogs, a forum, governance bodies, and basically everything else you'd expect from a very ambitions development effort. Source: over 1 year ago
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What are some alternatives?

When comparing Zoho Desk and Ubuntu Touch, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LineageOS - Operating system for smartphones and tablet computers, based on the Android

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Android - Android is an open source mobile operating system initially released by Google in 2008 and has since become of the most widely used operating systems on any platform.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

GrapheneOS - GrapheneOS is an open source privacy and security focused mobile OS with Android app compatibility.