Software Alternatives & Reviews

Zoho Desk VS LineageOS

Compare Zoho Desk VS LineageOS and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

LineageOS logo LineageOS

Operating system for smartphones and tablet computers, based on the Android
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • LineageOS Landing page
    Landing page //
    2021-09-26

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

LineageOS

Pricing URL
-
$ Details
-
Platforms
-

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

LineageOS features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

LineageOS videos

LineageOS 15.1 Features Overview

More videos:

  • Review - LineageOS 16 Review - Best Custom ROM Ever?!
  • Review - LineageOS 17 On Redmi K20 Pro [17/11/2019 Build] Full Review!

Category Popularity

0-100% (relative to Zoho Desk and LineageOS)
Help Desk
100 100%
0% 0
Mobile OS
0 0%
100% 100
Customer Support
100 100%
0% 0
Mobile SDK
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and LineageOS. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and LineageOS

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

LineageOS Reviews

12 Best Android OS for PC (64 bit/ 32bit)- 2023
Install LineageOS on PC by creating a bootable media, preferably through Rufus, and then installing it on a separate partition.
12 Best Android OS for PC ( 64Bit/32Bit ) in 2023
Android-x86 is similar to LineageOS and was originally a port of the Android mobile platform to x86 processors(now also x64 processors). It was a port project for Android open-source project, formerly known as patch hosting.
Android Alternative: Top 12 Mobile Operating Systems
On top of that, LineageOS comes clean without Google services. You can, however, sideload the GApps package and get Play Store and other services running. It supports more than 200 devices and continuously brings the latest updates to outdated hardware. Even many custom ROMs fork LineageOS to add more functionality and features due to its rock-solid base. LineageOS has even...
Source: beebom.com
15 Best Custom ROMs for Android in 2022
LineageOS is an inheritor to by far the most famous custom ROM, CyanogenMod ROM. It was built using Google’s AOSP code as its primary base and with its own added custom code. Lineage OS operates as the source code for a lot of other custom ROMs as well. It has focused on openness, community development, and improvement of the stock Android experience, CyanogenMod supported...
15 Best Custom ROMs for Android You Can Install
Next is the biggest name in the custom ROM scene – LineageOS. While many of you might not be familiar with the name, LineageOS is actually the same custom ROM that started as CyanogenMod. Back in the fall of 2016, Cyanogen Inc. announced that it was discontinuing development and shut down the infrastructure behind the project. Since then, the developer community has kept the...
Source: beebom.com

Social recommendations and mentions

Based on our record, LineageOS seems to be a lot more popular than Zoho Desk. While we know about 248 links to LineageOS, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

LineageOS mentions (248)

  • Ask HN: Non-duopoly smart phone in Sweden?
    Sailfish OS is a non-duopoly option. There are community builds for a wide range of devices, and official licenses which support a smaller number of devices but include extras including an Android compatibility subsystem so you can run Android apps which don't have Google dependencies (ie, a majority of them). https://sailfishos.org/ Lineage OS offers a Google-free Android operating system that also runs on a... - Source: Hacker News / about 2 months ago
  • I am not able to unlock the bootloader on my phone. I need to install LineageOS!!!
    Remember, If it's not lineageos.org -- it's not official. Source: 5 months ago
  • Apple Confirms Governments Using Push Notifications to Surveil Users
    I'm sure you did your research. I'm writing for other readers who are interested. There are a few alternatives, more can be found but this is a selection of the most prominent offerings. /e/OS: https://e.foundation/e-os/ GrapheneOS: https://grapheneos.org/ LineageOS: https://lineageos.org/ CalyxOS: https://calyxos.org/ PostmarketOS (based on Alpine Linux rather than Android): https://postmarketos.org/ (for some... - Source: Hacker News / 5 months ago
  • Pixel 8 to have seven years of Android updates
    Https://lineageos.org/ > monthly security updates to every supported device. - Source: Hacker News / 7 months ago
  • France passes bill to allow police remotely activate phone camera, microphone, spy on people
    Try that on my rooted phone running lineage os :) https://lineageos.org/. Source: 10 months ago
View more

What are some alternatives?

When comparing Zoho Desk and LineageOS, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GrapheneOS - GrapheneOS is an open source privacy and security focused mobile OS with Android app compatibility.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Android - Android is an open source mobile operating system initially released by Google in 2008 and has since become of the most widely used operating systems on any platform.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Ubuntu Touch - Read more about Ubuntu Touch. Our free and open source mobile OS is made and maintained by UBports! We care about your freedom and privacy.