Zoho Desk VS Trint

Zoho Desk Reviews

1. Neha    

   Helpdesk Manager at Tagio | almost 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy    

   CXO at Filter Publications | almost 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya    

   Co-Founder at SMBCon | almost 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

Trint Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

Trint mentions (8)

• How to Find Ideas for Your Book with AI Tools

  Create audio descriptions of visual content, such as images and videos. Descript, Caption AI, Trint, and IBM Watson Captioningare good tools for generating captions and descriptions for videos. Source: about 1 year ago

• Programs to get transcription from a video.

  You could check on this for transcription. Source: about 1 year ago

• What are Investigative Journalist Tools?

  There's simple ones like Trint (https://trint.com/) for transcription of interviews and things like Grammarly for improving text. ChatGPT is also good at improving text: chat.openai.com/. Source: over 1 year ago

• Subtitling Adobe Premiere

  If not, see how you get on with Trint. It’s AI transcription but you should find it more accurate than Premiere (and you can use it to quickly create SRT files after the transcript has been reviewed/corrected). Trint is very good. Source: over 1 year ago

• Trint is a doc editor’s dream

  The client I’m working for currently turned me on to https://trint.com/. It’s a transcription service that syncs the searchable transcript to the time code of the clip. Script has bad timecode for a cut? Search the text to jump to the correct time. Bad inflection on the end of a sound bite? Search for the word with a period after it, so you only get sentence ending instances of the word. It has made my life so... Source: almost 2 years ago