Zoho Desk VS Audext

Zoho Desk Reviews

1. Neha    

   Helpdesk Manager at Tagio | almost 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy    

   CXO at Filter Publications | almost 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya    

   Co-Founder at SMBCon | almost 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

Audext Reviews

1. Albert_Camonis    

   over 3 years ago
   Totally satisfied!

   It is all about fast and accurate results! I am using Audext for more than 6 month already and it heps me to transcribe lots of files.

2. Ami_Fakuhares    

   VP at AIESEC | over 3 years ago
   Service for business and individuals

   I loved Audext for some simple reasons - it is fast, cost-effective, easy to use, and accurate in results. That made me a big fan of this service cause I use it every time.

   🏁 Competitors: GoTranscript

   👍 Pros:    Great customer support|Repair multiple pst files in bulk|Fast

   👎 Cons:    Can improve more
3. Valery    

   Content Manager at Spokeo | almost 4 years ago
   Good audio to text transcription

   I have tried Audext a few weeks ago and it really worth its money. I usually have some audio materials that I should turn into text to write an article, so Audext helps me to do this.

   🏁 Competitors: HappyScribe

   👍 Pros:    High quality|High performance|Great customer support|Easy to use|Easy user interface

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

Audext mentions (54)

• Benefits of using transcription services for business management

  Audext is an online platform developed to transcribe video and audio content to written format. The software offers:. Source: over 1 year ago

• Are you bored to write the lectures?

  I have the best option for you to simplify your student life. All you have to do is record a lecture on your phone and Transcriber can easily convert it into text. It works with practically all audio formats. Whether you recorded your lecture in MP3, MP4, WAV, M4A, or another format, it won't take long for you to get a high-quality transcription. Audext can instantly transcribe also your video to text even when... Source: over 1 year ago

• Audio to text converter for better productivity

  With Audext, you can convert audio files into text with just one click, allowing people like me (who are constantly on-the run) still get things done while managing their time more efficiently than ever before. All it takes is some internet connection and a browser-based program to get the job done. Source: over 1 year ago

• A meeting transcript

  Thankfully, there are ways to record and write up meetings. You can use it to handle a variety of issues and finish time-consuming jobs. Actually, there are a number of reasons why companies want to use Audext for their corporate transcription, ranging from more serious issues like legal objectives to more routine activities like staff training. Source: over 1 year ago

• Ever wished a meeting was captured in writing? Have you ever considered taking notes and copying everything that is said?

  Thankfully, there are reasonable choices for meeting recording and transcription. And the only tool you require is your standard cell phone. Audext’s corporate transcription for your business has many advantages in store. Source: over 1 year ago