Software Alternatives, Accelerators & Startups

Zoho Desk VS Tailwind CSS

Compare Zoho Desk VS Tailwind CSS and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

Tailwind CSS logo Tailwind CSS

A utility-first CSS framework for rapidly building custom user interfaces.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Tailwind CSS Landing page
    Landing page //
    2023-05-13

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Tailwind CSS features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Tailwind CSS videos

Why I Don't Like Tailwind CSS

More videos:

  • Review - Vanilla CSS vs Bootstrap vs Tailwind CSS - Which one should you choose?
  • Review - Get Started with Tailwind CSS in 15 Minutes

Category Popularity

0-100% (relative to Zoho Desk and Tailwind CSS)
Customer Support
100 100%
0% 0
Developer Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Design Tools
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and Tailwind CSS. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Tailwind CSS

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

10 Best Freshdesk Alternatives for Businesses in 2024
Zoho Desk provides a centralized platform for handling customer queries, support tickets, and other related activities. Moreover, integrating Zoho Desk with your customer service can streamline your customer service operations.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you're considering Zoho Desk, you might want to take a look at our run-through of the best Zoho Desk alternatives, and see whether it's right for you.
Top 13 Freshdesk alternatives and competitors for 2024
Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

Tailwind CSS Reviews

  1. Awesome framework

    I use it in all my current projects. It's easy to start and very customisable. Love it so much! I improved the speed of development 2x times by using Tailwind.


22 Best Bootstrap Alternatives & What Each Is Best For
Tailwind CSS comes with features such as responsive design, customizability, hover, focus, and active states out of the box. These enable developers to build sophisticated, interactive interfaces with ease. When it comes to integrations, Tailwind CSS can be integrated with popular front-end frameworks like React, Vue, and Angular, enhancing its utility across different...
Source: thectoclub.com
15 Top Bootstrap Alternatives For Frontend Developers in 2024
If you want to learn the valuable skill of Tailwind CSS, we highly recommend taking the "Tailwind CSS From Scratch" course by Brad Traversy on Udemy. In this introductory course, you will build great-looking layouts quickly and efficiently using Tailwind CSS utility classes.
Source: coursesity.com
10 Best Free React UI Libraries in 2023
TailwindCSS is a utility-first CSS framework designed to build modern and beautiful websites in no time. Here, utility class names define what to do. Each utility class comes with pre-defined CSS properties.
11 Best Material UI Alternatives
Tailwind CSS promotes a modular approach to styling, where devs can combine classes to create unique and responsive designs. It offers utilities for layout, typography, colors, spacing, and more, allowing developers to create consistent and visually appealing interfaces with minimal effort.
Source: www.uxpin.com
Top 10 Best CSS Frameworks for Front-End Developers in 2022
Tailwind enables faster development of the front-end. Instead of a default theme or built-in UI components, you’d get pre-designed widget menus and utility classes to build your website. Tailwind has modular components, and if you make changes in one place, other parts of your code won’t get impacted. Tailwind requires the least amount of learning and is easy to use. You can...
Source: hackr.io

Social recommendations and mentions

Based on our record, Tailwind CSS seems to be a lot more popular than Zoho Desk. While we know about 882 links to Tailwind CSS, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Tailwind CSS mentions (882)

  • A tale about migrating a 200 entries Gatsby blog untouched for 3 years to Astro
    First of all, as the codebase was quite old and as I didn't want to bring more tech than what was required, I started to migrate my few React components on Gatsby from StyledComponent (a great CSS-in-JS solution) to Tailwind CSS. Mostly because I wanted to see if I could measure the impact of moving from CSS-in-JS to pure CSS. The second goal was to allow Astro to run without client-side JS. To do so, I either... - Source: dev.to / 1 day ago
  • Tailwind CSS vs. Radix UI: Which One Should You Choose for Your Next Project?
    With Tailwind CSS, you can create unique designs without ever leaving your HTML thanks to its utility-first CSS framework, which offers low-level utility classes. - Source: dev.to / 1 day ago
  • Building a serverless connected BBQ as SaaS - Part 2 - User Creation
    Let us now start creating our dashboard, that we will continue building on in this series. The dashboard is a react app created with create-react-app. For styling we will use Tailwind CSS. - Source: dev.to / 3 days ago
  • Create A YouTube Homepage Clone in Tailwind CSS and ReactJS
    Creating a clone of the YouTube homepage can be both enjoyable and helpful for enhancing your front-end development skills. This project offers a chance to work on a familiar design while getting practical experience with commonly used tools like Tailwind CSS and React.js. It also helps you understand how modern web applications are structured and styled. - Source: dev.to / 3 days ago
  • Tailwind CSS vs. Shadcn: Which Should You Choose for Your Next Project?
    Tailwind is a CSS framework that prioritizes utility. - Source: dev.to / 3 days ago
View more

What are some alternatives?

When comparing Zoho Desk and Tailwind CSS, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Bootstrap - Simple and flexible HTML, CSS, and JS for popular UI components and interactions

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Bulma - Bulma is an open source CSS framework based on Flexbox and built with Sass. It's 100% responsive, fully modular, and available for free.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

React - A JavaScript library for building user interfaces