Software Alternatives, Accelerators & Startups

Zoho Desk VS Bulma

Compare Zoho Desk VS Bulma and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

Bulma logo Bulma

Bulma is an open source CSS framework based on Flexbox and built with Sass. It's 100% responsive, fully modular, and available for free.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Bulma Landing page
    Landing page //
    2022-07-14

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Bulma

Website
bulma.io
Pricing URL
-
$ Details
Platforms
-

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Bulma features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Bulma videos

S.H. Figuarts BULMA Dragon Ball Action Figure Review

More videos:

  • Review - S.H. Figuarts Dragon Ball Adventure Begins Bulma Review
  • Review - Bandai SH Figuarts BULMA Review BR / DiegoHDM

Category Popularity

0-100% (relative to Zoho Desk and Bulma)
Customer Support
100 100%
0% 0
Design Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Developer Tools
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and Bulma. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Bulma

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

10 Best Freshdesk Alternatives for Businesses in 2024
Zoho Desk provides a centralized platform for handling customer queries, support tickets, and other related activities. Moreover, integrating Zoho Desk with your customer service can streamline your customer service operations.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you're considering Zoho Desk, you might want to take a look at our run-through of the best Zoho Desk alternatives, and see whether it's right for you.
Top 13 Freshdesk alternatives and competitors for 2024
Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

Bulma Reviews

22 Best Bootstrap Alternatives & What Each Is Best For
I chose Bulma for its efficient use of Flexbox, a layout model that allows a responsive design with minimal effort. This efficiency sets Bulma apart from many other CSS frameworks. In my judgment, Bulma stands out as the best choice for developers seeking a powerful, Flexbox-based CSS framework for creating flexible and intuitive web designs.
Source: thectoclub.com
15 Top Bootstrap Alternatives For Frontend Developers in 2024
Suppose you want to learn the valuable skill of working with the mobile-first Bulma framework. In that case, we highly recommend taking the "Master Bulma CSS Framework" course by Jeppe Schaumburg Jensen on Udemy. In this course, you will master the latest version of Bulma and create real projects and themes while learning HTML, web design, and coding.
Source: coursesity.com
9 Best Bootstrap Alternatives | Best Frontend Frameworks [2024]
Bulma comes with a beautiful range of colors out-of-the-box, and it won’t be wrong if we call it the most beautiful framework out there in the market. It can be used directly to get really nice-looking websites with the very least effort.
Source: hackr.io
11 Best Material UI Alternatives
Bulma’s simplicity, extensive documentation, and community support make it a popular choice for projects of all sizes. Whether you’re building a landing page, a dashboard, or an eCommerce site, Bulma provides a solid foundation for building aesthetically pleasing and functional interfaces.
Source: www.uxpin.com
Top 10 Best CSS Frameworks for Front-End Developers in 2022
Although new, Bulma has quickly climbed up the list of top 10 CSS frameworks. It has no JavaScript components (no .js) and the most readable CSS classes. To create grids, Bulma has a powerful system known as tiles, making the page elegant and neat. It is highly modular and easy to learn. Although small, Bulma has a community of passionate individuals wanting to change the...
Source: hackr.io

Social recommendations and mentions

Based on our record, Bulma seems to be a lot more popular than Zoho Desk. While we know about 109 links to Bulma, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Bulma mentions (109)

  • How to use Tailwind with any CSS framework
    Tailwind is great, but creating everything from scratch is annoying. A nice base of components which can be extended with tailwind would be great. There are a few tailwind frameworks like Flowbite, Daisy Ui, but I like Bulma, PicoCSS and Bootstrap. - Source: dev.to / 2 months ago
  • Building Llama as a Service (LaaS)
    I would talk about building the frontend, but it is just a single page React app I built quickly. It does use a CSS library called Bulma, which is similar to tailwind and worth checking out. I did spend a day implementing a login/signup page, but this was just for the learning experience, and not what I wanted in the final product. - Source: dev.to / 2 months ago
  • Replatforming from Gatsby to Zola!
    After finding a few spare hours I decided to address the alerts and update some my dependencies. I spent several hours debugging my Gatsby site after doing some recommended npm package updates. My UI class library Bulma was not being loaded by my sass-loader module. (I later learned that they migrated to dart-sass so I guess the fix should have been a pretty easy). Nonetheless, this prompted me to rethink my... - Source: dev.to / 3 months ago
  • The Bulma CSS framework reaches 1.0
    Oh wow, quite happy about this, for a while it seemed the project was abandoned, really glad Jeremy keeps working on this :) The new website (https://bulma.io/) also looks very slick. I could totally see that he'd be able to monetize this like Tailwind, it's a really well thought-out framework with a good compromise between responsiveness, utility classes and components. - Source: Hacker News / 3 months ago
  • Building a flat-file CMS with Angular
    So, our post.component.html component is the generic page where all posts will have their content loaded. Here, the classes are from the Bulma CSS framework, and the template looks like this:. - Source: dev.to / 4 months ago
View more

What are some alternatives?

When comparing Zoho Desk and Bulma, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tailwind CSS - A utility-first CSS framework for rapidly building custom user interfaces.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Bootstrap - Simple and flexible HTML, CSS, and JS for popular UI components and interactions

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Materialize CSS - A modern responsive front-end framework based on Material Design