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Zoho Desk VS StartPage

Compare Zoho Desk VS StartPage and see what are their differences

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Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

StartPage logo StartPage

Startpage search engine, the new private way to search Google. Protect your Privacy with Startpage!
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • StartPage Landing page
    Landing page //
    2021-10-30

Zoho Desk

Website
zoho.com
Pricing URL
Official Zoho Desk Pricing
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android
Edit details

StartPage

Website
startpage.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

StartPage features and specs

No features have been listed yet.

Zoho Desk videos

+ Add

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

StartPage videos

+ Add

Misconceptions About Private Search Engines - DuckDuckGo, StartPage, and Search Encrypt

More videos:

  • Review - Startpage Search Engine Review A Private Google Yahoo Aol Bing Alternative
  • Review - StartPage Sale to System1: Is Startpage Still Safe?

Category Popularity

0-100% (relative to Zoho Desk and StartPage)

Zoho Desk

StartPage

Customer Support
100 100%
Customer Support
0% 0
Search Engine
0 0%
Search Engine
100% 100
Help Desk
100 100%
Help Desk
0% 0
Internet Search
0 0%
Internet Search
100% 100

User comments

Share your experience with using Zoho Desk and StartPage. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and StartPage

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk
    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)
10 Best Freshdesk Alternatives for Businesses in 2024
Zoho Desk provides a centralized platform for handling customer queries, support tickets, and other related activities. Moreover, integrating Zoho Desk with your customer service can streamline your customer service operations.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you're considering Zoho Desk, you might want to take a look at our run-through of the best Zoho Desk alternatives, and see whether it's right for you.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

StartPage Reviews

The Difference Between Search Engines
Both are two new techniques of looking the web. Gigablast does sort the sub websites and websites into blocks, this way the subsites results will be split sort into directories. you can expand it and show it if you click [on more from this site] and Gigablast in Additionally it is an opensource search engine and it indexes its effects. It's not an enormous tech search engine...
Source: www.buttoncommander.com
No need for Google: 12 alternative search engines in 2018
Like DuckDuckGo, StartPage was founded with strict user Privacy as its USP. Again, it doesn’t track and store your data, and it doesn’t target ads based on your behaviors.
Source: searchenginewatch.com
Top 10 Best Google Search Engine Alternative List of 2019
Startpage.com is another best search engine alternative to Google which puts its users’ privacy at the leading age. StartPage is similar to DuckDuckGo and other Google alternatives when it comes to respecting online security and private data.
Source: bforblogging.com
12 Google Alternatives: Best Search Engines To Use In 2019
Ixquick was a standalone search engine other than Google that displayed its own results. It developed another search engine called StartPage to include search results from Google without the tracking. But in 2009, they were merged, and now they operate under the brand StartPage.
Source: fossbytes.com
14 Great Search Engines You Can Use Instead of Google
StartPage serves up answers from Google, making it the perfect choice for those who prefer Google’s search results, but aren’t keen on having their search history tracked and stored.
Source: www.searchenginejournal.com

Social recommendations and mentions

Based on our record, Zoho Desk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

StartPage mentions (0)

We have not tracked any mentions of StartPage yet. Tracking of StartPage recommendations started around Mar 2021.

What are some alternatives?

When comparing Zoho Desk and StartPage, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DuckDuckGo - The Internet privacy company that empowers you to seamlessly take control of your personal information online, without any tradeoffs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google - Google Search, also referred to as Google Web Search or simply Google, is a web search engine developed by Google. It is the most used search engine on the World Wide Web

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Searx - Open source metasearch engine

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