Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Searx seems to be a lot more popular than Zoho Desk. While we know about 40 links to Searx, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk โ Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Meaning, you can go to public instances like searx.me,. Here's the documentation on how to start it up. But , you dont have to trust Searx that they are good people nor do you have to trust their data habits like DDG. Source: about 2 years ago
Consider a future where something like https://searx.me/ is as ubiquitous as Tor. Source: over 2 years ago
For those looking for a replacement for Duckduckgo; I would highly recommend using Searx. It's an open source privacy respecting search engine with many decentralized private instances you can swap between. The link I sent is the primary instance, but here is a link with dozens more, and my own private instance. Source: over 2 years ago
The most based solution: Https://searx.me. Source: over 2 years ago
Searx.me and Startpage.com are the best search engines right now that are anti-censorship and anti-bias. Source: over 2 years ago
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DuckDuckGo - The Internet privacy company that empowers you to seamlessly take control of your personal information online, without any tradeoffs.
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StartPage - Startpage search engine, the new private way to search Google. Protect your Privacy with Startpage!