Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Pushwoosh
Apache Airflow
ifttt
Make.com
Microsoft Power Automate
Pipefy
Kissflow
Process Street
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Using Pushwoosh’s tech-easy solutions, 80 000 companies from across the industries have built effective communication strategies with the use of push notifications, in-app messages, emails, SMS, WhatsApp, and omnichannel triggered messaging.
Zoho Desk PushwooshPushwoosh's answer:
At Pushwoosh, we understand our essential role as delivering messages to the right audience at the right time. In the 14 years of experience, we have mastered the art of personalized and contextually relevant messaging. We provide strong data security for you and your end users. Pushwoosh only collects the data that is necessary to ensure relevant communications with end users. Our clients have full control over how we get access to their data. Pushwoosh stores data on private servers located in the US and Germany with safety and regulatory compliance guarantees.
Pushwoosh's answer:
Companies from E-Commerce, Foodtech, Fintech, Travel, News & Media, and Gaming industries.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Zoho Desk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Apache Airflow - Airflow is a platform to programmaticaly author, schedule and monitor data pipelines.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Make.com - Tool for workflow automation (Former Integromat)