Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
I've tried other proofreading programs and found them to be very limited. ProWritingAid is the only program I know of that has a built-in grammar checker. Also, the free version has a lot of features that paid versions don't have, so I highly recommend it. This program is great for students who want to improve their writing skills. It's especially helpful for those who write in other languages, because the grammar checker can help you spot errors in your translations.
This software is great for all of my writing projects and I love that I can use it for business and personal. I recommend it for all of my clients who need proofreading and editing help.Β I use this software for all of my writing projects, whether I am proofing my own work or that of my clients. I can use this software to easily check my grammar, spelling, and consistency, and provide feedback. This software helps me to become a better writer!
Based on our record, ProWritingAid seems to be a lot more popular than Zoho Desk. While we know about 65 links to ProWritingAid, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
ProWritingAid: ProWritingAid ProWritingAid is a comprehensive writing assistant that offers grammar and style checking, as well as tools for improving readability, consistency, and overall writing quality. It provides detailed feedback and suggestions to help users polish their writing. - Source: dev.to / about 2 months ago
Back in 2019, I made an advanced MS Word add-in spellchecker that integrates the ProWritingAid API to spot all the errors in an interactive way where you just hover over a misspelled word or an incorrect expression and a popup shows at the mouse pointer's position where you can quickly correct the word with suggestions, or open a task pane on the right side of the active document for more advanced features. The... - Source: Hacker News / 5 months ago
Other resources I use -- ProWritingAid, my computer built-in Dictionary (it has its own thesaurus tab) and getting a second pair of eyes. Finding a trusted beta helps so much. Source: 10 months ago
ProWritingAid: Includes all the features of Hemingway, plus much much more. Grammar checking, word echo checking, style checking, passive voice monitoring, etc, etc. ProWritingAid is a really powerful piece of editing software. Honestly, a little too much for some folks, imho. If you do end up picking this one, I'd recommend choosing a few editing features to use- using too many would cut into your author voice,... Source: 10 months ago
-->ProWritingAid ($399 lifetime, often has 20%-50% sales, $120/year subscription, has free tier). Source: 11 months ago
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LanguageTool - Free proofreading tool for OpenOffice, LibreOffice, Firefox, and Chrome.