Zoho Desk Reviews

1. Neha

   | Helpdesk Manager at Tagio | almost 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy

   | CXO at Filter Publications | about 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya

   | Co-Founder at SMBCon | about 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

Portainer Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

Portainer mentions (34)

• Every Project Deserves its CI/CD pipeline, no matter how small

  Portainer is a really great web UI which will help us to manage all our Docker hosts and Docker Swarm clusters very easily. Let's take a look at its interface where it lists all our stacks available in the swarm. - Source: dev.to / 10 months ago

• paperless-ngx on Synology DS220+

  I've installed the container manager from Synology (Docker) and added portainer.io for better access. Source: 10 months ago

• Selfhosting Vaultwarden, How Is It Done?

  There are some docker management systems around, portainer.io seems popular, with a GUI (graphical user interface) and configurable templates. Also cloud management systems/cloud hosting seem to offer a GUI to create and manage containers. Source: 12 months ago

• Dashy - Cant get the widgets to show

  I am really new to the home lab game. I have been using linux heavily since I got my two pi's and set up docker, portainer.io, pi hole, dashy, etc. The problem I am having is no matter how many ways I try to add a widget as simple as a clock to my dashy it just break the whole page. I enabled highlighting in my nano so I could see any errors but I am still not finding what I am doing wrong. Does anybody have... Source: 12 months ago

• How Developer Portals Abstract away Kubernetes Complexity

  Will be watching you in addition to portainer.io closely. Source: about 1 year ago