Software Alternatives, Accelerators & Startups

Portainer VS Zendesk

Compare Portainer VS Zendesk and see what are their differences

Portainer logo Portainer

Simple management UI for Docker

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Portainer Landing page
    Landing page //
    2023-07-24
  • Zendesk Landing page
    Landing page //
    2024-05-06

Portainer videos

Putting a UI around Docker with Portainer

More videos:

  • Demo - Portainer - The EASIEST WAY to manage your Docker apps! (Overview + Demo)
  • Review - Portainer for Docker Management

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Portainer and Zendesk)
DevOps Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Developer Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Portainer and Zendesk

Portainer Reviews

Top 10 Best Container Software in 2022
If you are hunting for a container software that can easily integrate with Ubuntu, then LXC is a reliable option. For semi-managed clustering, you can go for CoreOS. The business purposes solved by Portainer covers querying dockerHub repositories and it is in deed a good tool for beginners.
OpenShift alternatives
The main advantage of Portainer is the flexibility of the software. In addition to Kubernetes, Docker Swarm and Docker can be used to manage clusters and containers. Portainer is based on open-source software and is offered in a freely available community version as well as a paid version with enterprise support. The software can be installed in cloud environments, on edge...
Source: www.ionos.com
7 Best Containerization Software Solutions of 2022
Portainer has one pricing edition that costs $0. A free trial of Portainer is also available if your for more advanced features.
Source: techgumb.com

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Portainer should be more popular than Zendesk. It has been mentiond 34 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Portainer mentions (34)

  • Every Project Deserves its CI/CD pipeline, no matter how small
    Portainer is a really great web UI which will help us to manage all our Docker hosts and Docker Swarm clusters very easily. Let's take a look at its interface where it lists all our stacks available in the swarm. - Source: dev.to / 10 months ago
  • paperless-ngx on Synology DS220+
    I've installed the container manager from Synology (Docker) and added portainer.io for better access. Source: 11 months ago
  • Selfhosting Vaultwarden, How Is It Done?
    There are some docker management systems around, portainer.io seems popular, with a GUI (graphical user interface) and configurable templates. Also cloud management systems/cloud hosting seem to offer a GUI to create and manage containers. Source: 12 months ago
  • Dashy - Cant get the widgets to show
    I am really new to the home lab game. I have been using linux heavily since I got my two pi's and set up docker, portainer.io, pi hole, dashy, etc. The problem I am having is no matter how many ways I try to add a widget as simple as a clock to my dashy it just break the whole page. I enabled highlighting in my nano so I could see any errors but I am still not finding what I am doing wrong. Does anybody have... Source: 12 months ago
  • How Developer Portals Abstract away Kubernetes Complexity
    Will be watching you in addition to portainer.io closely. Source: about 1 year ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Portainer and Zendesk, you can also consider the following products

Kubernetes - Kubernetes is an open source orchestration system for Docker containers

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Rancher - Open Source Platform for Running a Private Container Service

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Docker - Docker is an open platform that enables developers and system administrators to create distributed applications.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!