Zoho Desk VS MyBB

Zoho Desk Reviews

1. Neha    

   Helpdesk Manager at Tagio | almost 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy    

   CXO at Filter Publications | almost 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya    

   Co-Founder at SMBCon | almost 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

MyBB Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

MyBB mentions (8)

• Best way to host a small forum?

  Excellent! Glad we could get you sorted! Hosting can be scary and it's okay to be afraid to touch things or not understand certain settings or terms. Especially if you're new. The key is to read the documentation. For your forum needs, this can be found at https://mybb.com and https://phpbb.com. Source: 5 months ago

• PhpBB

  I actually recommend myBB [0] over phpBB for anyone looking to set up a LAMP forum. It's cleaner, better written, and possibly better maintained and with a much less scary vulnerability history. I believe it started off as an attempt to create an OSS version of IPB (or was it vB?). [0]: https://github.com/mybb/mybb. - Source: Hacker News / 11 months ago

• How can I create a forum using HTML, CSS, and JavaScript?

  As u/Marble_Wraith mentioned. You will find more help and information at r/webdev. That being said, building a Forum is somewhat complex, if you're planning to do so from scratch without any prior knowledge this could be a challenging first task. If it's also an option to use a pre-build app, then https://mybb.com/ is a good starting point. You can also find some information on YouTube about how to get it running. Source: over 1 year ago

• What happened to the new offsite backup project?

  If you want something done and nobody is doing it, it is best to do it yourself. Source: almost 2 years ago

• Got Me Kicked Off Nanny Job Fb group!!

  She probably intimidated the group moderator, I can't see how any of that would have gotten you kicked out of a group. I suppose you could start your own group or even start one of those free forums like https://mybb.com/ and you decide how members will be vetted and of course everyone use a pseudonym. She probably has an alternate account that isn't her real name., hence why you can't block her. I suppose you... Source: about 2 years ago