Software Alternatives & Reviews

Zoho Desk VS Lubuntu

Compare Zoho Desk VS Lubuntu and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

Lubuntu logo Lubuntu

Lubuntu is a fast and lightweight operating system with a clean and easy-to-use user interface. The core of the system is based on Linux and Ubuntu. Lubuntu uses the minimal desktop LXDE, and a selection of light applications.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Lubuntu Landing page
    Landing page //
    2023-09-17

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Lubuntu

Pricing URL
-
$ Details
-
Platforms
-

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Lubuntu features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Lubuntu videos

Lubuntu 18.10 Review - Now with LXQt Desktop

More videos:

  • Review - Lubuntu 19.10 Look Around
  • Review - Lubuntu 19.04 overview | Lightweight, fast, easier.

Category Popularity

0-100% (relative to Zoho Desk and Lubuntu)
Help Desk
100 100%
0% 0
Linux
0 0%
100% 100
Customer Support
100 100%
0% 0
Operating Systems
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and Lubuntu. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Lubuntu

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

Lubuntu Reviews

Top 9 Fastest Linux Distros in 2024
Lubuntu has become your go-to choice, right? It’s not necessarily the best at everything, but it ticks all the right boxes. Quick boot times, responsiveness, and the freedom to install whatever you want. Lubuntu’s got your back! Now, about that anonymous web browsing for political activism, you’re on the right track. Consider the Tor Browser, a trusty VPN, and some privacy...
Source: linuxsimply.com
Best Top 20 Ubuntu Linux Alternatives (Pros and Cons)
Lubuntu is a lightweight Linux system based on Ubuntu that utilizes LXQt instead of GNOME. Lubuntu claims to be lighter, less resource-hungry, and more energy-efficient. Lubuntu is a combination of LXQt and Ubuntu.

Social recommendations and mentions

Based on our record, Lubuntu seems to be a lot more popular than Zoho Desk. While we know about 17 links to Lubuntu, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Lubuntu mentions (17)

  • Running workloads at the edge with MicroK8s
    MicroK8s is a lightweight, batteries included Kubernetes distribution by Canonical designed for running edge workloads which also happens to be developer-friendly and a great choice for building your own homelab. The following lab covers how to install and run MicroK8s on your own edge node running Ubuntu 22.04 LTS, deploy the NGINX web service and exposing your NGINX website to the Internet with SSL/TLS enabled... - Source: dev.to / 3 months ago
  • Session manager Anbox
    Anbox Cloud as a solution developed by Canonical, the company behind Ubuntu, to bring Android at scale to any cloud with support for ultra low latency video streaming and recent Android versions. Source: 11 months ago
  • Open Class - Distributing ROS2 Apps with Snaps
    In this open class, we will get hands-on with the new course Distributing ROS2 Apps with Snaps offered by Canonical - Developers of ubuntu), you’ll learn the basics of snap creation for ROS & ROS2 applications. Source: about 1 year ago
  • What happened in IoT last two months? Here are some headlines I found interesting
    Ubuntu Core is an app-centric embedded operating system based on Ubuntu. Developers can focus on building apps while Canonical provides and maintains low-level components. Ubuntu Core enables advanced security capabilities out-of-the-box, and Canonical supports devices running Ubuntu Core for up to ten years, delivering security patches and bug fixes. Source: almost 2 years ago
  • What happened in IoT this April? Here are some headlines I found interesting from last month
    This month, NVIDIA finally open-sourced kernel modules for their GPUs. With what was by now a much-awaited transition towards the landscape of open-source software, the silicon vendor released the kernel driver under a dual MIT/GPL license. Cindy Goldberg, VP of Silicon alliances at Canonical, noted how the new NVIDIA open-source GPU kernel modules simplify installs and increase security for Ubuntu consumers,... Source: almost 2 years ago
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What are some alternatives?

When comparing Zoho Desk and Lubuntu, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ubuntu - Ubuntu is a Debian Linux-based open source operating system for desktop computers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Linux Mint - Linux Mint is one of the most popular desktop Linux distributions and used by millions of people.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Arch Linux - You've reached the website for Arch Linux, a lightweight and flexible Linux® distribution that tries to Keep It Simple. Currently we have official packages optimized for the x86-64 architecture.