Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Lubuntu seems to be a lot more popular than Zoho Desk. While we know about 17 links to Lubuntu, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
MicroK8s is a lightweight, batteries included Kubernetes distribution by Canonical designed for running edge workloads which also happens to be developer-friendly and a great choice for building your own homelab. The following lab covers how to install and run MicroK8s on your own edge node running Ubuntu 22.04 LTS, deploy the NGINX web service and exposing your NGINX website to the Internet with SSL/TLS enabled... - Source: dev.to / 3 months ago
Anbox Cloud as a solution developed by Canonical, the company behind Ubuntu, to bring Android at scale to any cloud with support for ultra low latency video streaming and recent Android versions. Source: 11 months ago
In this open class, we will get hands-on with the new course Distributing ROS2 Apps with Snaps offered by Canonical - Developers of ubuntu), you’ll learn the basics of snap creation for ROS & ROS2 applications. Source: about 1 year ago
Ubuntu Core is an app-centric embedded operating system based on Ubuntu. Developers can focus on building apps while Canonical provides and maintains low-level components. Ubuntu Core enables advanced security capabilities out-of-the-box, and Canonical supports devices running Ubuntu Core for up to ten years, delivering security patches and bug fixes. Source: almost 2 years ago
This month, NVIDIA finally open-sourced kernel modules for their GPUs. With what was by now a much-awaited transition towards the landscape of open-source software, the silicon vendor released the kernel driver under a dual MIT/GPL license. Cindy Goldberg, VP of Silicon alliances at Canonical, noted how the new NVIDIA open-source GPU kernel modules simplify installs and increase security for Ubuntu consumers,... Source: almost 2 years ago
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