Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Google Drive
Dropbox
Mega
Box
Microsoft OneDrive
ownCloud
pCloud
Nextcloud
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Zoho Desk Google DriveNo features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Well first of all its easy to carry as its in my mobile device plus laptop. File sharing is not only secure but also easy to use. giving me all kind of access to google doc, google presentation, data and etc. working on big projects with big teams is being made easy by google drive.
Based on our record, Google Drive should be more popular than Zoho Desk. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk โ Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
I'm running the latest beta of Ventura and the Google Drive sync app installed from google.com/drive. Source: over 1 year ago
Is Google Drive good for backing up files? Safety of personal Data loss is important, choosing Google Drive as means to Store files and folder is key to preventing loss of Data. Backup files to Google Drive are very useful for to managed personal files and making files easier to share with family and friends. How to use Google Drive for backup. Source: about 2 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Dropbox - Online Sync and File Sharing
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Mega - Secure File Storage and collaboration
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Box - Box offers secure content management and collaboration for individuals, teams and businesses, enabling secure file sharing and access to your files online.