Zoho Desk VS Foundation

Zoho Desk Reviews

1. Neha

   | Helpdesk Manager at Tagio | almost 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy

   | CXO at Filter Publications | almost 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya

   | Co-Founder at SMBCon | almost 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

Foundation Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

Foundation mentions (18)

• Front-end Framework: Comparing Bootstrap, Foundation and Materialize

  Foundation is another popular open-source front-end framework, similar to Bootstrap, but with its own set of features and design principles. It was created by ZURB a design and development company in 2011. And is also maintained by a community of developers. - Source: dev.to / about 1 month ago

• I hate CSS: how can I build UIs?

  Are you cool with JS frameworks? If so, you can use a higher level of abstraction that takes care of the CSS for you. If you just want to mock something up, you can use a pre-built UI system / component framework and just put together UIs declaratively, without having to worry about the underlying CSS or HTML at all. Examples include https://mui.com/ and https://chakra-ui.com/ and https://ant.design/ Really easy... - Source: Hacker News / 7 months ago

• An Overview of 25+ UI Component Libraries in 2023

  Just when we thought we'd seen it all, giants like Twitter Bootstrap, Foundation, and Bulma entered the scene. They made development quick and ensured consistent styling, but the flip side? Websites began feeling a bit too...uniform. - Source: dev.to / 9 months ago

• Ur Go-To on UI with Flask?

  Foundation is also easy to use since no one has mentioned it. Copy and paste, tons of templates ready to go. https://get.foundation/. Source: 11 months ago

• Foundation: The Best Framework for Building Responsive Sites

  Download the source files manually: You can download the source files by visiting https://get.foundation and clicking on "Download Foundation 6", which automatically downloads the CSS and JavaScript. Once you extract the Zip file, you can start creating excellent projects with Foundation. - Source: dev.to / over 1 year ago