Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Semantic UI seems to be a lot more popular than Zoho Desk. While we know about 17 links to Semantic UI, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
What stack are you using? I personally recommend utilizing readily available components: https://ui.shadcn.com/ https://mui.com/ https://semantic-ui.com/ etc.. - Source: Hacker News / 7 months ago
Are you cool with JS frameworks? If so, you can use a higher level of abstraction that takes care of the CSS for you. If you just want to mock something up, you can use a pre-built UI system / component framework and just put together UIs declaratively, without having to worry about the underlying CSS or HTML at all. Examples include https://mui.com/ and https://chakra-ui.com/ and https://ant.design/ Really easy... - Source: Hacker News / 7 months ago
Honestly you should build a webpage and use a UI library if you want markdown with some extra pop. Check out semantic ui. Source: over 1 year ago
A lot of proof-of-concept and MVP projects start out with a number of libraries meant to be temporary. Maybe the app was using Chakra UI for its modal and custom buttons, while the rest of the imported library is just dead weight. Perhaps developers have been spending more time adjusting Semantic UI’s styling to match the designs than it’s worth. - Source: dev.to / over 1 year ago
Semantic UI Semantic is a development framework that helps create beautiful, responsive layouts using human-friendly HTML. - Source: dev.to / over 1 year ago
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