Software Alternatives, Accelerators & Startups

Foundation VS Freshdesk

Compare Foundation VS Freshdesk and see what are their differences

Foundation logo Foundation

The most advanced responsive front-end framework in the world

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Foundation Landing page
    Landing page //
    2022-07-20
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Foundation videos

BEST & WORST NEW FOUNDATIONS

More videos:

  • Review - BEST & WORST NEW FOUNDATIONS
  • Review - BEST & WORST FOUNDATIONS | Luxury & Drugstore

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Foundation and Freshdesk)
Design Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
CSS Framework
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Foundation and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Foundation and Freshdesk

Foundation Reviews

22 Best Bootstrap Alternatives & What Each Is Best For
The reason I picked Foundation for this list is its strong emphasis on creating responsive designs, a feature that many developers value in the era of mobile browsing. This framework differentiates itself with an ingrained mobile-first approach, ensuring that applications look great on smaller screens without sacrificing functionality or aesthetics on larger ones.
Source: thectoclub.com
15 Top Bootstrap Alternatives For Frontend Developers in 2024
Semantic, coherent, and fully customizable, the Foundation empowers developers to create designs that are not only visually appealing but also adaptable to various screen sizes. Starting with small devices, developers can gradually enhance the complexity of their designs, ensuring a fully responsive experience layer by layer.
Source: coursesity.com
9 Best Bootstrap Alternatives | Best Frontend Frameworks [2024]
Not only this, but they also have ‘Foundation for Emails’, which is a framework to code responsive HTML emails. Hence, whenever you are looking for an alternative to Bootstrap, do give Foundation a try.
Source: hackr.io
11 Best Material UI Alternatives
Foundation is a responsive front-end framework with CSS and JavaScript components for building modern, mobile-friendly websites. It offers a comprehensive toolkit with a modular approach, allowing developers to customize and tailor their designs to meet specific project requirements.
Source: www.uxpin.com
Top 10 Best CSS Frameworks for Front-End Developers in 2022
One of the most advanced and sophisticated UI frameworks, Foundation enables quick website development. Just like Bootstrap, Foundation follows a mobile-first approach and is fully responsive. It is very suitable for huge web applications that need a lot of styling. Foundation is customizable, flexible, and semantic. And, there are over 2k contributors on Github and decent...
Source: hackr.io

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Foundation should be more popular than Freshdesk. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Foundation mentions (18)

  • Front-end Framework: Comparing Bootstrap, Foundation and Materialize
    Foundation is another popular open-source front-end framework, similar to Bootstrap, but with its own set of features and design principles. It was created by ZURB a design and development company in 2011. And is also maintained by a community of developers. - Source: dev.to / 2 months ago
  • I hate CSS: how can I build UIs?
    Are you cool with JS frameworks? If so, you can use a higher level of abstraction that takes care of the CSS for you. If you just want to mock something up, you can use a pre-built UI system / component framework and just put together UIs declaratively, without having to worry about the underlying CSS or HTML at all. Examples include https://mui.com/ and https://chakra-ui.com/ and https://ant.design/ Really easy... - Source: Hacker News / 8 months ago
  • An Overview of 25+ UI Component Libraries in 2023
    Just when we thought we'd seen it all, giants like Twitter Bootstrap, Foundation, and Bulma entered the scene. They made development quick and ensured consistent styling, but the flip side? Websites began feeling a bit too...uniform. - Source: dev.to / 10 months ago
  • Ur Go-To on UI with Flask?
    Foundation is also easy to use since no one has mentioned it. Copy and paste, tons of templates ready to go. https://get.foundation/. Source: about 1 year ago
  • Foundation: The Best Framework for Building Responsive Sites
    Download the source files manually: You can download the source files by visiting https://get.foundation and clicking on "Download Foundation 6", which automatically downloads the CSS and JavaScript. Once you extract the Zip file, you can start creating excellent projects with Foundation. - Source: dev.to / over 1 year ago
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Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Foundation and Freshdesk, you can also consider the following products

Bootstrap - Simple and flexible HTML, CSS, and JS for popular UI components and interactions

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Materialize CSS - A modern responsive front-end framework based on Material Design

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Semantic UI - A UI Component library implemented using a set of specifications designed around natural language

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!