Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Absorb LMS
Talent LMS
Docebo
Moodle
Litmos LMS
Adobe Captivate Prime LMS
SkyPrep
Udemy
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Engaging learner platform—Absorb LMS fosters deeper learner comprehension and retention. The intuitive platform supports multimedia content formats, responsive design, social learning, branded interfaces and more.
Reliable support—Count on award-winning 24/7/365 support from anywhere. You’ll always reach an Absorb employee if you need help. Plus, a dedicated Client Success Manager is also available to offer further support.
Actionable reporting—Prove ROI for your learning program with flexible, out-of-the-box reporting. Configure admin dashboards and schedule automated reporting to put critical data at your fingertips.
Robust security—Entrust your company’s safety to industry-leading experts. Absorb successfully completed the (SOC) 2 Type 2 examination for Security and Availability. Absorb also maintains the highest LMS compliance standards for data security and privacy protection (GDPR).
Modern mobile app—Empower learning, even without internet connection. The Absorb Learn mobile app maintains uniformity with the web LMS. Learners can train offline, then course progress automatically syncs when internet connection restores.
In-the-flow learning—Absorb Infuse enables you to seamlessly integrate training into your native systems and applications your learners are already using—embedding training directly into work flow.
Zoho Desk Absorb LMSNo features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Zoho Desk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Talent LMS - A super-easy, cloud LMS to train your employees, partners, customers or students.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Docebo - Docebo Learning Management System is the best cloud LMS system on the market for online training. AICC SCORM xAPI compliant. Mobile elearning platform
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Moodle - Moodle is the world's most popular learning management system. Start creating your online learning site in minutes!