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zeroqode VS Zoho Desk

Compare zeroqode VS Zoho Desk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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zeroqode logo zeroqode

Build your app up to 10x faster with no-code app templates

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website
  • zeroqode Landing page
    Landing page //
    2023-09-18
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

zeroqode

Website
zeroqode.com
Pricing URL
-
$ Details
-
Platforms
-
Startup details
Country
Moldova
City
Chisinau
Employees
1 - 9
Edit details

Zoho Desk

Website
zoho.com
Pricing URL
Official Zoho Desk Pricing
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android
Edit details

zeroqode features and specs

  • No-Code Development
    Zeroqode allows users to build web and mobile applications without writing code. This democratizes app development, enabling non-technical users to create robust applications.
  • Time Efficiency
    The platform significantly reduces the time required to develop applications compared to traditional coding methods. Pre-built templates and plugins can accelerate the deployment process.
  • Cost Savings
    By eliminating the need for a development team, Zeroqode can lead to substantial cost savings. Users only need to invest in the platform subscription and any additional templates or plugins.
  • Templates and Plugins
    Zeroqode provides a wide range of templates and plugins that can be easily integrated into applications, allowing users to add complex functionalities with minimal effort.
  • Versatility
    The platform supports a variety of use cases ranging from simple MVPs to complex applications, making it suitable for startups, SMEs, and even large enterprises.

Possible disadvantages of zeroqode

  • Learning Curve
    While no code is required, users still need to invest time in learning how to effectively use the Zeroqode platform and its various features.
  • Customization Limitations
    Although the platform offers many templates and plugins, there may be limitations in customization, making it challenging to create highly unique or specialized applications.
  • Complexity in Advanced Features
    For applications requiring advanced functionalities or highly specific backend logic, the platform might not suffice, necessitating additional coding or workarounds.
  • Subscription Costs
    While Zeroqode can save on development costs, the subscription fees and costs for premium templates or plugins can add up, potentially making it expensive for long-term use.
  • Dependence on Platform
    Relying on a no-code platform like Zeroqode means that users are dependent on the platform's updates, uptime, and overall performance. Any changes or issues on Zeroqode’s end can impact the user's application.

Zoho Desk features and specs

  • Omnichannel
    Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence
    With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service
    With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center
    Create a distinct self-service portal for each brand's customers.
  • Knowledge Base
    Create a repository of solutions for commonly asked questions.
  • Agent Productivity
    Collaborate, communicate, and secure those customer relationships
  • Automations
    Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint
    Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform
    Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards
    Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking
    Keep track of time spent on every ticket and task.
  • Security
    Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform
    REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps
    With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Analysis of zeroqode

Overall verdict

  • Overall, Zeroqode is considered to be a good resource for those looking to leverage no-code solutions to build web and mobile applications quickly and efficiently. Its combination of comprehensive tools and approachable learning materials makes it a strong choice for many users.

Why this product is good

  • Zeroqode offers a wide range of no-code templates, plugins, and courses which make it easier for individuals and businesses to build applications without traditional coding. The platform is praised for its user-friendly resources that allow for rapid prototyping and development, with a focus on empowering non-developers to create complex applications.

Recommended for

    Zeroqode is particularly recommended for entrepreneurs, startups, small businesses, and individuals who need to develop digital products but lack extensive programming skills. It’s also suitable for developers looking to speed up the development process and non-technical founders aiming to bring their app ideas to life.

zeroqode videos

+ Add

Shaun Davis' review of 4 templates from Zeroqode

More videos:

  • Review - Zeroqode no-code app templates

Zoho Desk videos

+ Add

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Category Popularity

0-100% (relative to zeroqode and Zoho Desk)

zeroqode

Zoho Desk

No Code
100 100%
No Code
0% 0
Customer Support
0 0%
Customer Support
100% 100
Developer Tools
100 100%
Developer Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare zeroqode and Zoho Desk

zeroqode Reviews

We have no reviews of zeroqode yet.
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Zoho Desk Reviews

  1. Neha
    · Helpdesk Manager at Tagio ·
    Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. Kassy
    · CXO at Filter Publications ·
    April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya
    · Co-Founder at SMBCon ·
    Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)
10 Best Freshdesk Alternatives for Businesses in 2024
Zoho Desk provides a centralized platform for handling customer queries, support tickets, and other related activities. Moreover, integrating Zoho Desk with your customer service can streamline your customer service operations.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you're considering Zoho Desk, you might want to take a look at our run-through of the best Zoho Desk alternatives, and see whether it's right for you.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

Social recommendations and mentions

Zoho Desk might be a bit more popular than zeroqode. We know about 1 link to it since March 2021 and only 1 link to zeroqode. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

zeroqode mentions (1)

  • Help with Startup idea
    I have found a no code template that would work on zeroqode.com, but I'm not sure how I could build the alliances/links with these EPOS systems. Source: almost 4 years ago

Zoho Desk mentions (1)

What are some alternatives?

When comparing zeroqode and Zoho Desk, you can also consider the following products

Bubble.io - Building tech is slow and expensive. Bubble is the most powerful no-code platform for creating digital products.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

NoCode.tech - Free tools & resources for non-tech makers and entrepreneurs

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Adalo - Build apps for every platform, without code ✨

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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