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NoCode.tech VS Zoho Desk

Compare NoCode.tech VS Zoho Desk and see what are their differences

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NoCode.tech logo NoCode.tech

Free tools & resources for non-tech makers and entrepreneurs

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website
  • NoCode.tech Landing page
    Landing page //
    2023-08-03
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

NoCode.tech

Website
nocode.tech
Pricing URL
Official NoCode.tech Pricing
$ Details
-
Platforms
-
Edit details

Zoho Desk

Website
zoho.com
Pricing URL
Official Zoho Desk Pricing
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android
Edit details

NoCode.tech features and specs

  • Ease of Use
    NoCode.tech offers a user-friendly interface that allows individuals with no coding experience to build applications and websites easily.
  • Time Efficiency
    Development time is significantly reduced since users can build and deploy applications rapidly without extensive coding.
  • Cost-Effective
    It reduces the need for hiring developers, which can make it a more affordable option for startups and small businesses.
  • Resource Library
    NoCode.tech provides a comprehensive library of tutorials, tools, and guides, helping users to learn and implement various NoCode solutions effectively.
  • Community Support
    The platform has an active community where users can share experiences, seek help, and collaborate, enhancing collective knowledge and problem-solving.
  • Rapid Prototyping
    NoCode.tech is excellent for quickly creating MVPs (Minimum Viable Products) to test ideas and gather user feedback without a significant investment.

Possible disadvantages of NoCode.tech

  • Limited Customization
    NoCode platforms often have limited customization options compared to traditional coding, potentially restricting the functionality and design of applications.
  • Scalability Issues
    Applications built with NoCode solutions may face challenges when scaling or handling complex, high-volume tasks.
  • Vendor Lock-In
    Users may become dependent on the NoCode platform providers for updates, maintenance, and platform-specific features, which can be a risk if the provider changes their service terms.
  • Performance Limitations
    NoCode platforms may not offer the same level of performance optimization as custom-coded solutions, which can be critical for resource-intensive applications.
  • Learning Curve
    While marketed as easy to use, there is still a learning curve associated with understanding the tools and limitations of the NoCode platform.
  • Security Concerns
    NoCode solutions may have preset security features that limit customization, potentially exposing applications to vulnerabilities that would be easier to mitigate with custom code.

Zoho Desk features and specs

  • Omnichannel
    Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence
    With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service
    With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center
    Create a distinct self-service portal for each brand's customers.
  • Knowledge Base
    Create a repository of solutions for commonly asked questions.
  • Agent Productivity
    Collaborate, communicate, and secure those customer relationships
  • Automations
    Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint
    Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform
    Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards
    Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking
    Keep track of time spent on every ticket and task.
  • Security
    Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform
    REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps
    With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

NoCode.tech videos

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Zoho Desk videos

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Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Category Popularity

0-100% (relative to NoCode.tech and Zoho Desk)

NoCode.tech

Zoho Desk

No Code
100 100%
No Code
0% 0
Customer Support
0 0%
Customer Support
100% 100
Education
100 100%
Education
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NoCode.tech and Zoho Desk

NoCode.tech Reviews

We have no reviews of NoCode.tech yet.
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Zoho Desk Reviews

  1. Neha
    · Helpdesk Manager at Tagio ·
    Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. Kassy
    · CXO at Filter Publications ·
    April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya
    · Co-Founder at SMBCon ·
    Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)
10 Best Freshdesk Alternatives for Businesses in 2024
Zoho Desk provides a centralized platform for handling customer queries, support tickets, and other related activities. Moreover, integrating Zoho Desk with your customer service can streamline your customer service operations.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you're considering Zoho Desk, you might want to take a look at our run-through of the best Zoho Desk alternatives, and see whether it's right for you.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

Social recommendations and mentions

Zoho Desk might be a bit more popular than NoCode.tech. We know about 1 link to it since March 2021 and only 1 link to NoCode.tech. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NoCode.tech mentions (1)

  • General confusion about nocode data concepts
    I would like to see examples of nocode apps with #4. I'd also like to know what language I should be using when searching and evaluating different tools. My challenge is that I go to all these sites: https://www.nocode.tech/category/app-builders and can't quickly understand how to approach #4 with any of these because they all seem to be for 1, 2, 3. nocode.tech nicely spells out their list for #3: " Customer... Source: about 2 years ago

Zoho Desk mentions (1)

What are some alternatives?

When comparing NoCode.tech and Zoho Desk, you can also consider the following products

Bubble.io - Building tech is slow and expensive. Bubble is the most powerful no-code platform for creating digital products.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Makerpad - Learn to build and launch your startup in 30 days, for free

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

zeroqode - Build your app up to 10x faster with no-code app templates

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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