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Zendesk VS TortoiseGit

Compare Zendesk VS TortoiseGit and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

TortoiseGit logo TortoiseGit

TortoiseGit is an easy to use client for the Git distributed revision control system.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • TortoiseGit Landing page
    Landing page //
    2022-01-25

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

TortoiseGit features and specs

  • Integration with Windows File Explorer
    TortoiseGit integrates directly into the Windows File Explorer, allowing users to access Git commands via the context menu. This makes it convenient for users to manage repositories without the need for a separate Git client.
  • User-Friendly Interface
    It provides a graphical user interface that is easier for beginners to use compared to the command line, making Git operations more approachable for users who may not be comfortable with terminal commands.
  • Comprehensive Logging
    TortoiseGit offers detailed logs and history views, which can help users track changes, understand commits, and revert to previous states more intuitively.
  • Drag-and-Drop Support
    Users can perform various Git operations such as adding and moving files using simple drag-and-drop actions within the File Explorer.
  • Various Git Operations
    It supports a wide range of Git operations including diffing, merging, branch management, and more, all from the context menu in Windows Explorer.

Possible disadvantages of TortoiseGit

  • Windows Only
    TortoiseGit is designed specifically for Windows and does not run on other operating systems, which limits its use for developers working on macOS or Linux.
  • Complex Configuration
    Initial setup and configuration can be complex, especially for users who are not familiar with Git or Windows shell integration. This could be a barrier to entry for some users.
  • Performance Impact
    Because it integrates deeply with the Windows File Explorer, TortoiseGit can sometimes lead to slower performance or responsiveness issues in the Explorer, especially with large repositories.
  • Not Always Up-to-Date
    TortoiseGit may not always have the latest Git features as soon as they are released, potentially lagging behind the command-line Git client in terms of new functionalities.
  • Learning Curve for Advanced Features
    While basic operations are user-friendly, more advanced features and Git commands may still require a steep learning curve and deeper understanding of Git principles.

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

TortoiseGit videos

+ Add

Reverting Incorrect Git Commits #2. Perform revert commit with TortoiseGIT. Review Changes

More videos:

  • Tutorial - How to Install TortoiseGit..? What is TortoiseGit..? Why Use TortoiseGit..?
  • Tutorial - TortoiseGit Tutorial 3: git add (staging) , commit and push

Category Popularity

0-100% (relative to Zendesk and TortoiseGit)

Zendesk

TortoiseGit

Customer Support
100 100%
Customer Support
0% 0
Git
0 0%
Git
100% 100
Help Desk
100 100%
Help Desk
0% 0
Git Tools
0 0%
Git Tools
100% 100

User comments

Share your experience with using Zendesk and TortoiseGit. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and TortoiseGit

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

TortoiseGit Reviews

Best Git GUI Clients of 2022: All Platforms Included
There are tools such as TortoiseGitMerge that help resolve conflicts and lets you see the changes you made to your files. It has a spell checker to log messages and auto-completion for keywords and paths. It’s also available in 30 different languages.
Source: www.hostinger.com
Boost Development Productivity With These 14 Git Clients for Windows and Mac
You are free to use TortoiseGit with any development programs that you prefer since it is not an IDE-specific integration for Eclipse, Visual Studio, and so on. It is perfect for large-scale DevOps projects since you can also integrate the tool with issue tracking systems.
Source: geekflare.com

Social recommendations and mentions

Based on our record, TortoiseGit should be more popular than Zendesk. It has been mentiond 32 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

TortoiseGit mentions (32)

  • I don't know why so many devs avoid a GUI for Git
    Sadly TortoiseGit[1] is only available for Windows :( git-cola[2] is a decent stand-in for TG's commit review window though. [1]: https://tortoisegit.org/ [2]: https://git-cola.github.io/. - Source: Hacker News / over 1 year ago
  • Suggestions for portfolio projects.
    TortoiseGit Sourcetree Git kraken Some times you need to compare to files you can do this with the notpad++ compare plugin or with Meld. Source: about 2 years ago
  • GIT GUI tool or command line?
    Instead on my PC I use TortoiseGit. Most useful for the git log (as a graph), diff with previous versions,, filter files to commit by directory and ability to exclude files from the current commit, and most of all; ease of splitting a commit for each single file into parts by ability to "restore after commit" which allows you to edit a file before the commit and have it automatically restored to the pre-commit... Source: about 2 years ago
  • TexStudio - git integration for easy committing?
    If running TeXStudio in Windows, my personal preference is to keep the automatic check-in disabled and to use the manual one (File -> SVN/git -> Check in); this allows an individual commit message with the briefer abstract line, empty line, and the longer report. Perhaps it is less exhaustive then a proper git client (in Windows e.g., tortoise), yet TeXStudio' GUI and integrated version control allows to resolve... Source: about 2 years ago
  • Git-SIM: Visually simulate Git operations in your own repos with a single termi
    > We now have a large selection of tools that allow you to visualize what's going on (I use git-kraken), as well as google for help on doing something that isn't in muscle memory. Git Kraken is excellent, though Git has a page on various GUIs, many of which are free with no restrictions: https://git-scm.com/downloads/guis Personally, on Windows I like SourceTree: https://www.sourcetreeapp.com/ Some that have... - Source: Hacker News / over 2 years ago
View more

What are some alternatives?

When comparing Zendesk and TortoiseGit, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SourceTree - Mac and Windows client for Mercurial and Git.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SmartGit - SmartGit is a front-end for the distributed version control system Git and runs on Windows, Mac OS...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

GitKraken - The intuitive, fast, and beautiful cross-platform Git client.

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